WE ARE HIRING | OPERATIONS EXECUTIVE – UK OPERATIONS

? Company: EduMetrix (edumetrix.uk)

? Location: India

? Work Mode: 100% Remote (Work From Home)

? Shift Timing: 3:00 PM – 12:30 AM IST (Monday to Saturday)

? Employment Type: Full-Time

ABOUT EDUMETRIX UK

EduMetrix is an EdTech company providing personalized, one-to-one online tutoring to students across international markets.

We are looking for a responsible, organized, and proactive Operations Executive to manage our day-to-day UK operations and ensure smooth coordination between students, parents, and tutors.

KEY RESPONSIBILITIES

- Manage daily tutoring operations for the UK market.
- Coordinate tutor availability, student schedules, and class bookings.
- Monitor class attendance, cancellations, and rescheduling.
- Coordinate trial classes and follow up on parent feedback.
- Communicate with parents, students, and tutors regarding operational matters.
- Maintain accurate student records, tutor databases, and class schedules.
- Track pending tasks and ensure timely follow-ups.
- Prepare daily and weekly operational reports.
- Identify operational issues and coordinate their resolution team.




- Work with the internal team to improve service quality and customer experience.

REQUIREMENTS

- 0–2 years of experience in operations, customer support, scheduling, or coordination.
- Strong written and verbal English communication skills.
- Good organizational skills and attention to detail.
- Proficiency in Google Sheets, Microsoft Excel, and email communication.
- Ability to multitask and work independently in a remote environment.
- Strong ownership, problem-solving, and follow-up skills.
- A reliable internet connection and a suitable work-from-home setup with Laptop.
- Willingness to work from 3:00 PM to 12:30 AM IST.

PREFERRED EXPERIENCE

- Experience in EdTech / Customer care / Front Desk.
- Experience coordinating with international clients.
- Familiarity with UK education systems, including GCSE and A-Levels.

WHY JOIN EDUMETRIX?

✓ 100% remote work chance

✓ Exposure to international education operations

✓ Prospect to develop operational and coordination skills

✓ Work with a growing EdTech business

📌 Operations Executive – UK Timezone (India)
🏢 EduMetrix
📍 India