About the Company

Rajalakshmi Medical College Hospital and Research Institute is dedicated to advancing the Knowledge and practice of medicine for the benefit of society. Rajalakshmi Medical College and Hospital with a vision to establish a multispecialty hospital in Chennai, Tamil Nadu, India, where in particular the poor could receive free advanced medical care in an atmosphere of love and compassion.

Here we are providing the highest standards of medical treatment with the help of a dedicated team of Physicians, Nurses and other healthcare professionals. Our Institute will reach far beyond the walls of our medical education to improve humanity and health throughout our community and the world providing high-quality patient care and training of the next generation of leaders in medical field.

Position Details

Designation: Liaisoning Officer

Department: Administration / Corporate Affairs

Reporting To: General Manager – HR & Administration / Head – Administration / Management

Location: Chennai

Employment Type: Full-Time

Job Purpose The Liaisoning Officer will be responsible for maintaining effective coordination and communication between the organization and various Government Departments, statutory authorities, regulatory bodies, local authorities, public offices, and external stakeholders.

The role requires strong knowledge of government procedures, documentation, follow-up mechanisms, statutory requirements, and professional relationship management to ensure that organizational matters are processed efficiently and within the required timelines.

Key Roles & Responsibilities

Government & Regulatory Liaison

- Act as the official liaison between the organization and relevant Government Departments, statutory authorities, regulatory bodies, and local administrative offices.
- Establish and maintain qualified relationships with concerned government officials and authorities.
- Coordinate with departments such as Corporation, Revenue, Police, Fire & Rescue, Labour, Education, Health, Pollution Control, Electricity, Water, Transport, and other applicable authorities.
- Facilitate the submission, processing, renewal, and follow-up of various applications, permissions, approvals, licenses, registrations, and statutory documents.
- Monitor changes in government rules, regulations, notifications, and statutory requirements relevant to the organization.
- Ensure timely follow-up on pending approvals, permissions, certificates, and official correspondence.

Documentation & Compliance

- Prepare and coordinate official letters, applications, representations, undertakings, declarations, forms, and other documents required for government authorities.
- Maintain proper records of applications submitted, acknowledgements received, approvals, licenses, certificates, and correspondence.
- Ensure that all required supporting documents are complete and submitted within stipulated timelines.
- Maintain a centralized tracker for all government-related applications, renewals, approvals, and pending matters.
- Coordinate with internal departments for obtaining necessary information and documents.





Statutory Approvals & Renewals

- Coordinate the timely renewal of licenses, registrations, certificates, permissions, and statutory approvals.
- Follow up with concerned authorities for inspections, visits, verification, and approvals.
- Coordinate with internal stakeholders during government inspections and regulatory visits.
- Ensure that deficiencies or observations raised by authorities are communicated to the concerned departments and followed up until closure.

Internal Coordination

- Coordinate with HR, Administration, Finance, Engineering/Maintenance, Security, Academic, Hospital, Legal, and other departments as required.
- Obtain necessary approvals and documents from internal authorities before approaching external departments.
- Keep management informed about the status of important government-related matters.
- Escalate delays, regulatory concerns, or critical issues to the reporting authority promptly.

Representation & Follow-Up

- Represent the organization professionally before government offices and external authorities as authorized by management.
- Attend government offices for submission of documents, meetings, discussions, inspections, and follow-up activities.
- Schedule and coordinate meetings with government officials wherever required.
- Track commitments and action points arising from meetings with external authorities.
- Ensure that all communication with government authorities is conducted strictly as per organizational protocol and authorization.

Legal & Regulatory Coordination

- Coordinate with the Legal Department / external legal counsel on matters involving government authorities, notices, statutory compliance, and regulatory proceedings.
- Assist in responding to government notices, communications, and official correspondence.
- Coordinate the collection and submission of documents required for legal or statutory matters.
- Maintain confidentiality of sensitive organizational and government-related information.

Management Reporting

- Prepare periodic reports on:
- Pending government approvals
- Licenses and renewals
- Statutory compliance status
- Government correspondence
- Inspections and observations
- Critical follow-up matters
- Provide regular status updates to the reporting authority.
- Immediately highlight matters requiring management intervention.

Key Performance Areas (KPA)

1. Timely completion of government liaison activities.
2. Timely renewal of licenses, registrations, and statutory approvals.
3. Effective coordination with government departments and regulatory authorities.
4. Reduction of delays in obtaining approvals and permissions.
5. Accuracy and completeness of statutory documentation.
6. Effective handling of inspections and government visits.
7.



Maintenance of proper records and follow-up trackers.
8. Timely escalation of critical regulatory matters.
9. Professional conduct and relationship management with external authorities.
10. Compliance with organizational authorization and communication protocols.

Educational Qualification

- Bachelor's Degree in any discipline.
- Degree/Diploma in Public Administration, Business Administration, Law, Political Science, or related fields will be an added advantage.

Experience

- 2 – 3 years of relevant experience in government liaison, administration, regulatory affairs, corporate affairs, institutional administration, or a similar role.
- Experience in an educational institution, hospital, infrastructure organization, corporate group, or large institution will be preferred.
- Candidates with established experience in handling Government Departments and statutory authorities will be preferred.

Required Skills & Competencies

Technical / Functional Skills

- Strong knowledge of government office procedures and documentation.
- Good understanding of statutory and regulatory processes.
- Excellent follow-up and coordination skills.
- Ability to handle multiple government-related matters simultaneously.
- Strong documentation and record-management skills.
- Proficiency in MS Office, particularly Word and Excel.
- Ability to prepare professional letters, applications, reports, and official correspondence.

Behavioural Competencies

- Excellent communication and interpersonal skills.
- Strong relationship-management abilities.
- Professional maturity and diplomacy.
- High level of integrity and confidentiality.
- Good negotiation and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Strong ownership and accountability.
- Patience and persistence in handling government procedures.

Language Requirements

- Tamil: Excellent verbal communication is preferred.
- English: Good written and verbal communication skills.
- Knowledge of Hindi or other regional languages will be an added advantage.

Authority & Responsibility The Liaisoning Officer shall carry out government and regulatory liaison activities only within the authority delegated by the Management and shall ensure that no commitment, representation, financial undertaking, or official assurance is made on behalf of the organization without appropriate authorization.

Preferred Candidate Profile The ideal candidate should be a well-connected, mature, professionally disciplined, and highly dependable individual with strong knowledge of government procedures and excellent follow-up capabilities. The candidate should be capable of independently handling government offices, coordinating with officials, resolving procedural issues, and keeping management regularly informed of developments.

Preference may be given to candidates having strong experience and professional contacts with Government Departments, regulatory authorities, local bodies, and statutory offices.

Contact Details:

· Contact Person: General Manager – HR & Administration

· E- Mail ID: [email protected]

📌 Liaisoning Officer (Chennai)
🏢 Rajalakshmi Institute of Technology
📍 Chennai