Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset - freedom, inclusion, and togetherness - we always consider our employees, partners, and communities in everything we do.

Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors?

Join Milestone

Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Northern region in India. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

As the Key Account Manager, your primary responsibilities will include:

- Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
- Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
- Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
- Project and Engagement Management: Ensure successful project execution and maintain transparent client communication.
- Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
- Value Proposition Development:



Create and communicate compelling value propositions for our services and products.

What You'll Be Doing

- Report directly to the Sales Team Lead, North & East and maintain a high level of engagement with Milestone Field Sales resources.
- Conduct end-customer account planning and prioritization.
- Drive business development plans with tech partners & Marketing.
- Collaborate effectively with internal teams to align partner activities with overarching company goals.
- Follow up on leads and hunt for new opportunities.
- Diagnose business issues and position our solution capabilities.
- Coordinate proof of concept and facilitate collaboration between stakeholders.
- Stay updated on the competitive environment.
- Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:

- A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
- Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
- Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
- Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
- Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
- Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.

📌 Key Account Manager, North India (Delhi)
🏢 Milestone systems
📍 Delhi