Company Description Piramal Finance Limited, formerly known as Piramal Capital & Housing Finance Limited, operates in the financial services sector, offering both wholesale and retail funding solutions across real estate and non-real estate segments. The company focuses on delivering accessible financial products while maintaining strong customer support, with dedicated service hours from Monday to Saturday.

Piramal

Finance emphasizes transparent communication and encourages customers to use official channels for queries, feedback, and service requests. The organization actively warns against fraudulent messages impersonating the Piramal Group, reinforcing its commitment to safety and trust. This customer-first approach and focus on integrity make Piramal Finance a professional workplace for individuals seeking a career in financial services.

Role Description The Relationship Manager – Personal Loans is a full-time, on-site role based in the Mumbai Metropolitan Region. The role involves sourcing and onboarding personal loan customers through direct channels, referrals, and partnerships, while maintaining strong, long-term relationships with existing and prospective clients.

The Relationship

Manager will assess customer needs, explain loan products and eligibility, assist with documentation, and coordinate with internal credit and operations teams to ensure smooth processing and timely disbursal of loans. Daily responsibilities include managing a sales pipeline, achieving assigned business and revenue targets, ensuring compliance with company policies and regulatory requirements,



and providing post-disbursement support. The role also requires regular follow-ups, maintaining accurate records in CRM systems, and collaborating with colleagues to enhance customer experience and portfolio quality.

Qualifications

- Candidates should possess strong relationship management and customer service skills, including the ability to build trust, handle queries professionally, and deliver a positive customer experience.
- Candidates should possess sales and business development skills, such as lead generation, negotiation, closing deals, and achieving personal loan targets in a competitive environment.
- Candidates should possess financial and analytical skills, including understanding of lending products, basic credit concepts, and the ability to interpret customer profiles and documentation.
- Candidates should possess communication and interpersonal skills, including clear verbal and written communication, active listening, and the ability to work effectively with diverse stakeholders.
- Candidates should possess organizational and compliance skills, including attention to detail, accurate documentation, adherence to regulatory and internal policies, and effective time management.
- Relevant experience in retail lending, personal loans, banking, or NBFCs is beneficial, along with familiarity with local markets in the Mumbai Metropolitan Region.
- A graduate degree in business, finance, commerce, or a related field is preferred; proficiency in English and local languages, and comfort using CRM and MS Office tools will be an advantage.

📌 { "jobTitle": "Relationship Manager - Personal Loans", "locationName": "Mumbai, Maharashtra", "jobType": "!None!", "workplaceType": "!None!", "companyName": "Piramal Finance" }
🏢 Piramal Finance
📍 Mumbai