Role: Head of People and Culture

Location: Chennai

Organization: Global Capability Center | ~300 employees

Reporting to: CEO – India

Team: 4–5 HR professionals

Work Model: Hybrid | 3 days a week from office

About the Company

Centrico India has been in Chennai for close to 30 years. Centrico is based out of Biella, Italy with another subsidiary in Romania. We develop banking software and provided related software services to our group companies(The Sella Group) based out of Italy. Centrico India is a 300 people company consistently rated as a Great Place to Work over the last 5 years.

About the Role

We are looking for a Head of People and Culture to lead the end-to-end people agenda for our India GCC.

This is a hands-on leadership role for someone who enjoys understanding a business deeply, identifying the people priorities that really matter, and turning them into practical and sustainable HR practices.

You will work closely with the CEO India, business leaders, employees, and HR and business teams in Italy. You will also lead an experienced and high-performing HR team.

What You Will Own

You will lead the complete people agenda, including:

- People Strategy & Workforce Planning: Translate business priorities into workforce, capability, succession, and talent plans.
- Talent Acquisition: Ensure we hire the right talent for genuine business needs, with a strong focus on quality of hiring and candidate experience.
- Talent & Performance: Lead performance management, talent reviews, succession, promotions, career development, and retention of critical talent.
- Learning & Competency Development: Build meaningful learning journeys and strengthen technical,



behavioral, managerial, and leadership capabilities.
- Compensation & Benefits: Lead compensation, promotion, and benefits processes, balancing performance, internal equity, market context, and affordability.
- HR Operations & Compliance: Ensure smooth and reliable employee lifecycle processes including onboarding, payroll coordination, benefits, employee movements, policies, and exits. Maintain appropriate HR governance and ensure compliance with applicable employment and labor requirements, statutory obligations, internal policies, audits, documentation, employee-data privacy, and record-keeping. Work with relevant internal teams and external partners to identify and address compliance risks proactively.
- Employee Experience & Communication: Create explicit and honest employee communication and strengthen engagement, recognition, well-being, manager effectiveness, and the overall employee experience.
- People Analytics & HR Technology: Use Workday and people data to support better decisions, improve processes, maintain data quality, and provide meaningful workforce insights.
- HR Team Leadership: Lead, coach, and develop a strong team of 4–5 HR professionals, giving them both ownership and the context to make good decisions.





A key part of the role will be deciding what is worth doing. We are looking for someone who can learn from external best practices without simply importing them—someone who can adapt ideas thoughtfully to our business, culture, and scale.

What We Are Looking For

You will ideally bring

- 12–15 years of broad HR experience, preferably in a GCC, IT product, IT services company.
- Experience across workforce planning, recruitment, HR operations, HR compliance, compensation, talent management, learning, and employee engagement.
- A sound understanding of the Indian employment and HR compliance environment, with experience ensuring that HR policies, processes, documentation, statutory requirements, and employee-data practices remain compliant.
- Experience leading a capable HR team while remaining comfortable being hands-on.
- Strong experience partnering with senior business leaders.
- Comfort working with international stakeholders and across cultures.
- Good business judgment and the ability to turn people data and organizational insights into practical actions.
- Strong communication skills, particularly the ability to communicate complex or sensitive matters with clarity and maturity – With employees and with leadership teams both in India and Italy.
- Exposure to Workday or another enterprise HR platform. Workday experience is an advantage.
- A strong HR network who you can engage with.
- A good understanding of the evolving AI environment and what it means for the industry and people.
- Must have a postgraduate qualification in HR .

Please send your resumes to [email protected].

📌 Head of People and Culture (Chennai)
🏢 Centrico India Private
📍 Chennai