Company: Ravan.ai

Location: New Delhi, India

Workplace Type: On-site

Job Type: Full-time

Experience Level: Associate

Experience Required: 6 Months – 2 Years

About Ravan.ai

Ravan.ai builds real-time multilingual AI voice agents and sales automation systems that help businesses engage leads, automate conversations, and convert website traffic into qualified appointments 24/7.

We are looking for a GHL & Salesforce Support Associate to join our team and support our CRM, automation, and client operations.

About the Role

As a GHL & Salesforce Support Associate, you will work hands-on with GoHighLevel (GHL) and Salesforce to manage CRM workflows, support client onboarding, troubleshoot issues, maintain accurate data, and ensure smooth day-to-day operations.

This is an on-site role in New Delhi for candidates who already have practical experience with both platforms and are available to join immediately.

Key Responsibilities :

- Work daily with GoHighLevel (GHL) and Salesforce.
- Handle client onboarding and day-to-day CRM support.
- Respond to client queries and resolve CRM-related issues.
- Create and manage pipelines, workflows, automations, forms, and customer journeys.
- Configure and maintain client CRM setups.
- Test and troubleshoot workflows, forms, automations, and CRM processes.
- Maintain clean, accurate, and organized CRM data.
- Coordinate with internal teams to resolve technical and operational issues.
- Support client retention and basic sales follow-ups when required.
- Document client setups, processes, and troubleshooting steps.

Must-Have Qualifications :

- 6 months to a maximum of 2 years of professional experience.
- Hands-on experience with GoHighLevel (GHL).
- Hands-on experience with Salesforce.
- Good understanding of CRM workflows and automation.
- Strong communication and client-support skills.
- Good problem-solving and troubleshooting abilities.




- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and client requirements.
- Willingness to work in office in New Delhi.
- Immediate availability to join.

Mandatory Eligibility Criteria Please read carefully before applying.

- Minimum experience required: 6 months.
- Maximum experience allowed: 2 years.
- Hands-on experience with both GHL and Salesforce is mandatory.
- Candidates with experience in only one of these platforms will not be considered.
- Candidates with more than 2 years of professional experience must not apply.
- Candidates with less than 6 months of professional experience will not be considered.
- Candidates must be willing to work on-site in New Delhi and join immediately.

Applications that do not meet these criteria will not be considered.

Good to Have

- Experience with sales and marketing automation.
- Understanding of CRM integrations.
- Experience with lead management and appointment workflows.
- Basic understanding of APIs and webhooks.
- Experience working in AI, SaaS, or startup environments.

What We Offer

- Hands-on exposure to AI, CRM, and sales automation.
- Opportunity to work with real client accounts and systems.
- Practical experience with GHL, Salesforce, AI voice agents, and automation.
- A fast-paced startup environment.
- Learning and career-growth opportunities.

Ideal Candidate We are looking for an associate-level professional who is already comfortable working with GHL and Salesforce, can troubleshoot basic CRM issues independently, communicates effectively with clients and internal teams, and is eager to grow in AI, CRM, and sales automation.

Interested in Joining Ravan.ai?

If you have hands-on experience with both GHL and Salesforce, meet the 6-month to 2-year experience requirement, and are ready to join immediately, we would love to hear from you.

- Important: Candidates with more than 2 years of professional experience are requested not to apply.

📌 GHL & Salesforce Support Associate (Immediate Joiner Required) (New Delhi)
🏢 Ravan.AI
📍 New Delhi