General Manager – Housekeeping & Facility Services

Company: The Cleaning Company

Location: Ahmedabad, Gujarat — Full-time, on-site

Reporting to: Director

Joining: Immediate or early joiners preferred

About the Role

We are looking for a hands-on General Manager to lead our housekeeping manpower and deep cleaning business. You will take ownership of daily operations, team performance, client satisfaction, collections, profitability and business growth.

This role requires someone who can independently manage office and field teams, visit client sites, resolve problems and maintain clear accountability through regular reporting to the Director.

Key Responsibilities

- Lead daily operations across housekeeping contracts and deep cleaning assignments, ensuring adequate manpower, service quality and timely execution.
- Manage operations managers, field officers, supervisors and office teams, with clear responsibilities and performance reviews.
- Work with HR on recruitment, deployment, attendance, retention, training and workforce discipline.
- Maintain client relationships, conduct review meetings, resolve complaints and improve contract renewals.
- Review site profitability, control overtime and operating expenses, and identify underperforming contracts.
- Coordinate with accounts to ensure accurate billing, timely collections and resolution of outstanding payments.
- Support new business, quotations, contract negotiations, upselling and mobilisation of new sites.
- Implement SOPs, site audits,



safety practices and compliance processes with the relevant teams.
- Improve the use of digital attendance, reporting and operational tools.
- Submit a weekly dashboard covering operations, manpower, clients, sales, collections, profitability and priority actions.

What We Are Looking For

- Preferably 8+ years of relevant experience, including at least 3 years managing multiple sites and teams.
- Strong experience in housekeeping, facility management, contract staffing or a closely related service business.
- Demonstrated responsibility for budgets, profitability, collections and client retention.
- Ability to lead a large frontline workforce and handle operational escalations independently.
- Confidence with spreadsheets, management reports and digital tools.
- Solid communication and negotiation skills. Gujarati, Hindi and English proficiency preferred.
- Willingness to work from Ahmedabad and travel to client sites as required.

Initial Priorities

Assess operations and site profitability, stabilise manpower, strengthen client relationships, improve collections and establish clear team accountability and reporting.

Compensation To be discussed based on relevant experience, demonstrated results and role fit.

How to Apply

Apply through LinkedIn or email your CV to [email protected] with the subject:

Application – General Manager – [Your Name]

Please include your expected CTC, notice period, current location, and a brief summary of the number of sites and employees you have managed.

📌 General Manager (Ahmedabad)
🏢 The Cleaning
📍 Ahmedabad