1. About the Role

We are looking for a dynamic, presentable, and customer-oriented Front Office Executive (FOE) to manage patient interactions, front desk operations, and administrative responsibilities efficiently. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle patient queries and concerns professionally while ensuring a smooth and welcoming experience.

2. Key Responsibilities

- Greet, register, and assist patients while maintaining a welcoming and professional environment.
- Address patient queries and provide effective solutions.
- Maintain excellent customer relations and ensure seamless patient experience.
- Handle customer complaints professionally in accordance with company policies.
- Manage front desk operations, appointment scheduling, documentation, and other administrative tasks.
- Demonstrate sales acumen to support business growth and achieve predefined targets.
- Adapt quickly to new responsibilities and work independently when required.
- Coordinate with doctors and other team members to ensure smooth clinic operations.

3. What You'll Need

- Education: Any graduate degree.
- Excellent English communication skills,



both verbal and written.
- A skilled and presentable personality with strong interpersonal skills.
- A customer-focused attitude and ability to handle queries effectively.
- Flexibility, a positive attitude, and willingness to learn.
- Ability to multitask, work under pressure, and handle responsibilities independently.
- Proficiency in basic computer applications and administrative tasks.
- Prior experience in the healthcare sector is preferred.

4. What We Offer

- Provident Fund (PF).
- Paid leaves.
- Festival holidays.
- Incentive opportunities based on applicable performance criteria.

5. Salary Range

₹25,000–₹30,000 per month + incentives, depending on experience, skills, and interview performance.

6. Minimum Experience

- Minimum 3 years of experience in front desk or front office operations.
- Experience in the healthcare sector, particularly in clinics or hospitals, will be an added advantage.

7. Working Schedule:

- Location: Chembur (W), Mumbai
- Monday to Saturday: 09:00 AM – 06:00 PM
- Sunday: Fixed weekly off

📌 Front Office Executive (Mumbai)
🏢 Life Force Homeopathy
📍 Mumbai