- Job SummaryWe are looking for a professional, well-organized, and presentable Front Desk Executive to manage reception operations, handle visitors and incoming calls, and provide administrative support. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to create a positive first impression of the organization.
- Key ResponsibilitiesA. Reception &
- Front Office Management

- Welcome and greet visitors, clients, business partners, and guests professionally.
- Manage the reception area and ensure it remains clean, organized, and presentable.
- Guide visitors to the appropriate departments or concerned personnel.
- Maintain visitor registers and records of incoming and outgoing visitors.
- Coordinate appointments, meetings, and visitor schedules.

B. Telephone &

- Communication Management

- Handle incoming telephone calls and transfer them to the appropriate departments.
- Respond to general inquiries through telephone, email, and other communication channels.
- Take accurate messages and ensure timely communication with concerned employees.
- Maintain professional communication and confidentiality at all times.

C.

Administrative

Support

- Maintain records, files, registers, and other administrative documents.
- Coordinate meeting room bookings and ensure meeting areas are prepared.
- Receive and dispatch courier packages, documents, and other correspondence.
- Assist HR and Admin with routine office coordination and documentation.
- Monitor basic office supplies and report requirements to the concerned department.

D. Client &

- Customer Coordination

- Ensure visitors and clients receive courteous and timely assistance.
- Coordinate with the sales team and other departments regarding client visits and appointments.
- Provide basic information about the company, projects, and services, as authorized.
- Ensure a skilled and welcoming experience for all visitors.

E.

Office

Coordination &

- Discipline





- Maintain punctuality and follow company policies and procedures.
- Coordinate with housekeeping and security staff to maintain front office standards.
- Report any visitor-related concerns, complaints, or administrative issues to the reporting manager.
- Handle sensitive information and company documents responsibly.

3.

Educational

Qualification

- Graduate in any discipline preferred.
- Diploma or certification in Front Office Management, Hospitality, or Administration will be an advantage.

4. Experience
- 1–3 years of experience in reception, front office, customer service, or administration preferred.
- Experience in a real estate company, corporate office, hotel, or hospitality organization will be an added advantage.
- Freshers with excellent communication and interpersonal skills may also be considered.

5.

Required Skills &

- Competencies
- Excellent verbal communication and interpersonal skills.
- Pleasant personality and professional grooming.
- Proficiency in MS Office, email, and basic computer operations.
- Strong organizational and multitasking abilities.
- Customer service orientation and problem-solving skills.
- Ability to coordinate effectively with multiple departments.
- Professional telephone etiquette and visitor management skills.
- Trustworthiness, punctuality, and attention to detail.

6.

Key Performance

Expectations

- Smooth and efficient management of reception operations.
- Courteous and professional handling of visitors and telephone calls.
- Accurate maintenance of visitor records and appointment schedules.
- Timely coordination of meetings, couriers, and administrative requirements.
- Consistent maintenance of front office cleanliness and presentation.
- Positive feedback from visitors, clients, and internal stakeholders.

7.

Personal

AttributesThe candidate should be confident, polite, approachable, disciplined, and service-oriented, with the ability to represent the organization professionally and maintain a positive first impression.

Add a explicit compensation sectionInclude working hours and location

📌 Front Desk Executive (Chandigarh)
🏢 Alcostar Group
📍 Chandigarh