Company Description Jiyyo builds Last Mile Healthcare Distribution Centers by upgrading existing small clinics, medical stores, and nursing homes in rural and semi-urban India. The organization connects local patients and practitioners with city-based qualified doctors and provides integrated medical devices, medicines, and wellness products tailored to diverse community health needs. Jiyyo helps care providers such as general practitioners, specialist doctors, medical labs, and medical stores improve revenue while expanding access to quality care.

Its network reduces unnecessary travel and unoptimized referrals by bringing specialist services closer to underserved populations. As of June 2024, Jiyyo operates over 1,750 distribution centers across more than 200 districts in the Hindi-speaking belt of North India, supported by digital platforms, apps, and social media channels.

Role Description The E-CLINIC Manager is a full-time, on-site role based in Sahibzada Ajit Singh Nagar. The individual in this position will oversee daily operations of the e-clinic, including managing patient flow, coordinating consultations with city-based doctors, and ensuring accurate use of medical devices and digital tools.

Responsibilities include supervising staff, maintaining service quality, handling basic administrative tasks, and monitoring inventory of medicines and healthcare products. The E-CLINIC Manager will support community outreach, address patient queries, and ensure a positive,



respectful experience for all visitors. This role also involves tracking performance metrics, supporting training initiatives, and collaborating with central Jiyyo teams to implement process improvements.

Qualifications

- Candidates should possess strong Customer Service skills to manage patient interactions and ensure a respectful, supportive clinic workplace.
- Candidates should possess Budgeting and basic administrative skills to handle clinic expenses, monitor resources, and support efficient operations.
- Candidates should possess solid Communication and interpersonal skills to coordinate with doctors, staff, patients, and Jiyyo’s central team.
- Candidates should possess foundational Medicine awareness or healthcare familiarity to understand clinical workflows and use medical devices appropriately.
- Candidates should possess Training and mentoring abilities to guide clinic staff on procedures, patient handling, and use of digital tools.
- Additional beneficial qualifications include prior experience in healthcare or clinic management, comfort with mobile and web applications, strong organizational skills, and the ability to work independently while following established protocols.
- A diploma or degree in healthcare, hospital administration, or a related field is preferred, though relevant experience in managing health services or customer-facing operations will also be considered.

📌 E-CLINIC Manager (India)
🏢 Jiyyo
📍 India