Company Description Kiwi General Insurance Limited is a digital-native insurer focused on making insurance simple, fast, and dependable. Guided by the philosophy “Your Peace, Our Policy,” Kiwi has built a proprietary technology stack in-house instead of relying on legacy systems. By combining advanced technology with genuine human empathy, the company delivers personalized solutions that reflect how people live, buy, and claim, with products designed around claims as much as premiums.

Founded by industry veterans and backed by WestBridge Capital, Kiwi is powered by a team of over 200 professionals who blend deep insurance expertise with startup agility. The organization is committed to building a trusted, long-term institution that offers a calmer, more transparent way to experience insurance.

Role Description The Broking Relations role is a full-time, on-site position based in the Mumbai Metropolitan Region. This role is responsible for managing and strengthening relationships with insurance brokers, serving as a key point of contact for broker queries, proposals, and ongoing support. Day-to-day tasks include coordinating with internal underwriting, product, and claims teams to enable smooth broker transactions, providing timely information on products and policies, and supporting brokers in structuring solutions that meet customer needs.





The role involves tracking broker performance and feedback, preparing regular reports and dashboards, and contributing to initiatives that improve broker engagement and retention. The individual in this position will also assist in organizing broker training, communication campaigns, and collaborative sales activities to drive business growth.

Qualifications

- Strong relationship management and stakeholder communication skills, with the ability to collaborate effectively with brokers and internal teams.
- Solid understanding of general insurance concepts, products, and claims processes; prior experience in broking, sales, or distribution within insurance is preferred.
- Proficiency in data analysis and reporting using tools such as Excel or similar platforms, with the ability to interpret performance metrics and broker feedback.
- Organizational and time-management skills to handle multiple broker accounts, follow up on action items, and meet service-level timelines.
- Comfort with technology-driven workflows, CRM or broker management systems, and digital communication tools.
- Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent practical experience.
- Ability to work on-site in the Mumbai Metropolitan Region and engage with partners in a skilled, inclusive, and customer-focused manner.

📌 Broking Relations (Mumbai)
🏢 Kiwi General Insurance
📍 Mumbai