Lab Medica Systems Pvt. Ltd., founded in 2002, focuses on introducing advanced ophthalmic technologies to the eye care community in India. The company offers a wide range of products, from basic optical and refraction devices to sophisticated laser systems, sourced from globally recognized manufacturers.
With a mission to serve the needs of the Indian ophthalmic market, Lab Medica emphasizes strong clinical and technical support for its customers. Its partners include multinational companies with decades of experience in producing high-quality medical equipment, and Lab Medica is proud to represent these brands in India.
Role Description:
The Application Specialist (Optometrist Freshers) is a full-time, on-site role based in Ahmedabad. The individual will provide application support for ophthalmic equipment, including installation assistance, user training, and demonstrations for eye care professionals. Day-to-day responsibilities include responding to customer queries, troubleshooting basic application-related issues, and coordinating with the technical support team to resolve more complex concerns.
The role also involves documenting customer feedback, preparing reports on product usage,
and supporting sales and marketing teams with clinical inputs during product presentations. The specialist will maintain a professional relationship with clients, ensuring effective communication and a strong focus on customer satisfaction.
Qualifications
- Bachelor’s degree or diploma in Optometry or a related field (fresh graduates encouraged to apply).
- Candidates should possess strong Analytical Skills to understand clinical workflows and product usage.
- Candidates should possess Application Support and Technical Support skills to assist customers in using ophthalmic equipment effectively.
- Candidates should possess Troubleshooting skills to identify and resolve basic application-related issues.
- Candidates should possess clear and qualified Communication skills for training, client interactions, and documentation.
- Basic knowledge of eye examination instruments and basic equipment
- Good understanding of eye conditions and vision defects
- Strong communication and interpersonal skills
- Attention to detail and a willingness to learn
- Willingness to travel for installations, demos and training
- Interest in ophthalmic technologies and willingness to learn product features and clinical applications.