The duties of a medical receptionist are mainly related to patient handling, front desk management, and coordination with doctors and staff . Their role is very significant because they are the first point of contact for patients .

1. Patient Reception & Assistance

- Welcome patients and visitors politely
- Guide patients about departments, doctors, and procedures
- Answer patient queries and provide basic information

- Appointment Management

- Schedule, confirm, and reschedule patient appointments
- Maintain the doctor’s appointment calendar
- Inform patients about waiting time or changes in schedule

- Patient Registration

- Collect patient details such as name, contact, age, medical history
- Create and maintain patient records/files
- Update patient information in the system

- Phone & Communication Handling

- Answer phone calls and respond to patient inquiries
- Transfer calls to doctors or concerned departments
- Take and pass important messages

- Billing & Payments

- Collect consultation fees or registration charges




- Generate bills and receipts
- Maintain daily payment records

- Record Keeping

- Maintain patient files and medical records
- File reports, prescriptions, and lab results
- Ensure patient data confidentiality

- Coordination with Medical Staff

- Inform nurses or doctors about patient arrival
- Coordinate with lab, pharmacy, or other departments
- Manage patient flow in the clinic

- Administrative Duties

- Maintain reception area and patient waiting list
- Handle basic office tasks like printing, scanning, and filing
- Keep track of daily appointments and reports

In simple words : A medical receptionist manages the front desk, appointments, patient records, calls, and coordination between patients and doctors .

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits :

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Medical Receptionist (Mulund East)
🏢 Edit E Silica Institute
📍 Mulund East