DESCRIPTION : Job summary

Introduction

Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a FC Trainer: RA Best Behavior

- Listening to associates and be supportive to managers.
- Answering requests and always gets back to people.
- Lead by example, doing what we say and act how we say
- Must be approachable, talking to employees to know how can L&D; better, and contribute towards employees job.
- Must exhibit the best behavior while at work.
- Always be up to date with the latest techniques, tools, and processes.
- Be right, honest, and be willing to accept mistakes.
- Be willing to push their limits and accept more responsibilities

Key job responsibilities

Trainer - Job Role and Responsibilities

Employee Development

- Help and assist the AM to create and implement training plans for managers, trainers and others.
- Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals.
- Identify any production and scheduling conflicts, and report swiftly to AM.




- Responsible for managing the learning department so that recent and existing FC associates, specialists, and managers are optimally trained and developed.
- Identify potential ambassadors/trainers and groom them to take various warehouse process training.

Leadership

- Lead team of associates, ambassadors and Trainers.
- Develop and manage cross functional team to meet the operational needs.
- Track metrics of associates, ambassadors and trainers and report any gaps to AM.

Administrative - Update, track and record training, including progress and skill sets.

- Help and assist to create and manage training content and documentation.
- Understand and implement methods for gathering and tracking training metrics.
- Track and communicate assignments and progress.
- Conduct training and compliance audits on associates.

- BASIC QUALIFICATIONS :

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Excel

PREFERRED QUALIFICATIONS :

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

📌 Icqa Ra, Bom7 (Thane)
🏢 Asspl - Maharashtra
📍 Thane