Job Description - E-Commerce Manager

Company : Suruchi International Location : Kapsi, Nagpur Department : Sales Reporting To : AGM Travel Required : Yes

Job Summary

We are seeking an experienced and results-driven E-Commerce Manager to lead and manage the company's online sales operations across major marketplaces such as Amazon, Flipkart, Blinkit, Zepto, BigBasket, and other digital commerce channels.

Key ResponsibilitiesMarketplace & Sales Management

- Lead and oversee end-to-end operations across Amazon, Flipkart, Blinkit, Zepto, BigBasket, and other online marketplaces.
- Develop and execute strategies to achieve online sales and revenue targets.
- Monitor marketplace performance, sales trends, competitor activities, and pricing strategies.
- Identify opportunities for business expansion and marketplace growth.

Team Leadership & Management

- Lead, mentor, and manage the E-Commerce team to achieve departmental objectives.
- Allocate responsibilities, monitor team performance, and provide regular feedback.
- Coordinate with internal stakeholders to ensure smooth execution of online sales activities.
- Drive a performance-oriented and customer-focused culture within the team.

Digital Marketing & Performance Optimization

- Plan and manage Amazon Ads, Meta Ads, and other digital marketing campaigns.
- Monitor campaign performance and optimize ROAS, ACOS, conversion rates, and customer acquisition costs.
- Collaborate with marketing and creative teams for campaign execution and promotional activities.

Product & Content Management

- Oversee product listings, catalog management, SEO optimization, and A+ Content creation.
- Ensure accurate product information, pricing, images, and content across all marketplaces.
- Implement best practices for product discoverability and conversion optimization.

Inventory & Operations Management

- Monitor inventory planning, stock availability, replenishment cycles, and demand forecasting.




- Coordinate with warehouse, procurement, and logistics teams to ensure timely order fulfillment.
- Minimize stock-outs, excess inventory, cancellations, and return rates.

Analytics & Reporting

- Track key performance indicators (KPIs) and prepare management reports.
- Analyze sales, customer behavior, advertising performance, and marketplace metrics.
- Provide actionable insights and recommendations to improve profitability and operational efficiency.

Required Skills & Competencies

- Robust experience with Amazon Seller Central and Vendor Central.
- Expertise in Flipkart Seller Hub and other marketplace platforms.
- Experience managing teams and leading e-commerce operations.
- Hands-on knowledge of Amazon Ads, Meta Ads, and marketplace advertising.
- Proficiency in Shopify and/or WooCommerce.
- Strong understanding of Google Analytics (GA4) and e-commerce reporting.
- Expertise in ROAS optimization, ACOS management, and performance marketing.
- Product listing optimization, keyword research, and marketplace SEO.
- Inventory planning, forecasting, and order management.
- Strong analytical, communication, and leadership skills.
- Excellent stakeholder management and cross-functional coordination abilities.

Qualification & Experience

- Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
- MBA in Marketing, E-Commerce, or Business Management preferred.
- Minimum 5-8 years of experience in E-Commerce, Marketplace Management, or Digital Sales.
- At least 2-3 years of team handling experience in a managerial or leadership role.

Key Performance Indicators (KPIs)

- Online Sales Revenue Growth
- Marketplace Account Health
- ROAS & Advertising Performance
- Inventory Availability
- Conversion Rate Improvement
- Customer Ratings & Reviews
- Return & Cancellation Reduction
- Team Performance & Productivity

Employment Type

Full-Time

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person

📌 E-commerce Manager (Nagpur)
🏢 BIZGROW TECHNOLOGY (OPC) PRIVATE
📍 Nagpur