Job Title

Facility Executive - Soft Service Job Description Summary

[Site Operation]

- [Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
- Makes periodic inspections of the office building(s) and equipment to determine if janitorial, security and other services
- Ensure Sites House keeping upkeep is maintained as per required standards
- Maintain 52 Week HK PPm Calender.
- Assigns and reviews work of subordinates, gives instructions, maintains discipline and resolves difficult buildings and grounds maintenance and security/safety problems.
- Innovate, suggest and implement energy management ideas.
- Oversees the inventory, rental, repair and maintenance of office equipment.
- Analyze/ recommend solution on the complaint analysis.
- Maintains compliance with departmental audit procedures, and Client management policy.
- Manage the office services needed to support department operations.
- Supervises the staff involved in performing the functions of the assigned units.
- Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and secure operation.
- Responsible for overall upkeep of the site to high standards of Soft Service operations, maintenance and cleanliness.
- Data gathering and reporting on all facility operations.
- Periodically check / amend checklist, operation steps, spares parts consumption analysis.
- Work in co ordination with Client on day-to-day activities.
- Organize and coordinate formal monthly meetings with Client and vendors.
- Conduct monthly reviews individually with the various departmental managers - technical, soft services etc..
- Preparation of Daily, Weekly and Monthly reports for Client as per the prescribed format.




- Arrange for monthly bills to be submitted to the Client.
- Coordinating for payments of the site contractors and sub vendors.
- Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.

People management

- Training of onsite Employees
- Counselling of employees
- Resolving grievances of onsite team

[Technical Management]

- Maintenance of building infrastructure.
- Timely reporting of all updates to management.
- HK/Toiletries inventory and record management. Co-ordination with vendor for spares and PPM work.
- Co-operation with internal team for smooth soft skill operation. [please insert]

Other

- Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
- Performs other duties as requested by your direct manager
- Occasional requirement to work extended hours during peak times or to assist with major functions/events
- Development of operational standards / playbooks / operating manuals for all aspects of the business

General Responsibilities

- Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers)



accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
- Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation
- Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions
- Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
- Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield
- Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
- Comply with Cushman & Wakefield policy

1.7. Background & Experience :

- [20 Yrs experience in technical field]
- Worked with MNC / IPC companies in similar role

1.8. Qualifications & Technical Skills :

- Diploma in Industrial Electronics
- On Hand Experience on MEP Equipment
- Trouble shooting and RCA capabilities

Occupation specific capabilities: Attention to Detail

- Planning & Organization
- Time Management
- Financial Acumen
- Communicate Effectively
- Business Writing
- Manages Risk & Compliance
- Systems & Data Management

Organisational Core capabilities:

- D RIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
- R ESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
- I NCLUSIVE: We value curiosity and collaboration.

📌 Facility Executive - Soft Service (Mumbai)
🏢 Cushman E Wakefield
📍 Mumbai