Job Title : Customer Care Executive Department : Customer Support / Customer Service Reports To : Customer Care Manager / Team Leader Job Summary : The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction through timely and effective support.

Key Responsibilities :

- Provide accurate information about products, services, and company policies
- Resolve customer complaints and issues in a skilled manner
- Record customer interactions and maintain updated customer records
- Follow up with customers to ensure issue resolution and satisfaction
- Escalate complex issues to the concerned department when required




- Maintain service quality standards and meet performance targets
- Coordinate with internal teams for quick resolution of customer issues

Skills & Competencies :

- Good communication skills (English & local language preferred)
- Strong problem-solving and interpersonal skills
- Ability to handle customers politely and patiently
- Basic computer knowledge (MS Office, CRM software)
- Ability to work in shifts, if required

Job Types : Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Cuddalore)
🏢 DARLING TVC ELECTRONICS
📍 Cuddalore