Customer Service Executive - Freight Forwarding (Vadodara)

Customer Service Executive - Freight Forwarding (Vadodara)

27 Oct
|
AVS AIR SEA SERVICES
|
Vadodara

27 Oct

AVS AIR SEA SERVICES

Vadodara

Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings.

- Coordinate across internal teams, vendors, and partners to ensure timely and smooth job execution while keeping customers updated.
- Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards.
- Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements.
- Participate in customer reviews, relationship building , and identify upsell opportunities in collaboration with the sales team.

Pay: ₹30,000.00 - ₹45,000.00 per month

Perks :

- Health insurance
- Life insurance
- Paid sick time
- Paid time off

Application Question(s):

- Do you have priori experience in Freight Forwarding?

Language :

- English (preferred)

Work Location: In person

📌 Customer Service Executive - Freight Forwarding (Vadodara)
🏢 AVS AIR SEA SERVICES
📍 Vadodara

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