27 Oct
|
Alliance
|
Ahmedabad
27 Oct
Alliance
Ahmedabad
Customer Support Executive - Printing Solutions
Gender:
- Female Only
Employment Type: Full time
Experience: 1-2 years (internship or relevant exposure accepted)
Salary Range: ₹15,000 - ₹25,000 per month
Work Location: Jagatpur-Chenpur Road, Sarkhej - Gandhinagar Hwy, Jagatpur, Ahmedabad, Gujarat 382470
Work Schedule: Monday to Saturday | 10:00 AM - 7:00 PM
Job Overview
We are looking for a Customer Support Executive to assist customers with product-related queries, order coordination, and basic support activities. This role is suitable for freshers or interns who are interested in customer interaction, coordination, and learning about industrial products. Training will be provided.
Key Responsibilities
- Provide general product guidance and assist customers in understanding suitable options
- Support order processing, invoicing, and coordination with internal teams
- Assist in tracking deliveries and maintaining order-related records
- Handle customer feedback and support issue resolution through proper coordination
- Maintain accurate documentation of customer interactions and transactions
- Assist with the preparation of basic reports for internal review
- Coordinate with logistics or support teams when required
- Follow company processes to ensure timely and accurate communication
Eligibility & Qualifications
- Any qualification (graduates, freshers, or interns may apply)
- Basic communication skills in English and Hindi (local language knowledge is a plus)
- Willingness to learn customer support and coordination processes
- Skills & Competencies
- Good communication and interpersonal skills
- Patience and problem-solving approach
- Ability to manage routine tasks and follow timelines
- Positive and professional attitude
- Ability to work independently as well as in a team
Job Types : Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Health insurance
- Provident Fund
Application Question(s):
- Do you have work earlier, for the same role, in the Printing Sector?
- How much do you rate yourself from 1 to 10 in Fluent English Communication?
Language :
- Fluent English ? (preferred)
Work Location: In person
📌 Customer Service Only Female (Ahmedabad)
🏢 Alliance
📍 Ahmedabad