Customer Service Executive (Andheri)

Customer Service Executive (Andheri)

27 Oct
|
Fairdeal Realtors
|
Andheri

27 Oct

Fairdeal Realtors

Andheri

Location :Andheri Salary : 15k to 30k+Incentives

Role Summary : Lead Specialist will be responsible for handling and qualifying inbound enquiries generated through various marketing channels. The role involves client interaction, lead profiling, coordination with the sales team, and ensuring smooth conversion of enquiries into meetings.

Key Responsibilities

- Manage and respond to enquiries generated through marketing portals and campaigns
- Make outbound calls to prospective clients to verify details and understand their requirements
- Schedule meetings (virtual or physical) between clients and relevant sales representatives
- Ensure timely follow-ups on missed or unanswered calls
- Maintain complete and updated records of all client interactions in the CRM
- Qualify enquiries and assign them to the appropriate sales personnel based on client needs and past history (if any)
- Coordinate closely with the sales team to ensure meetings are successfully conducted

Key Skills & Requirements





- Strong knowledge of Mumbai geography, locations, and mapping (mandatory)
- Ability to understand client location preferences and align them with suitable areas
- Strong communication and interpersonal skills
- Good Upselling and client handling abilities
- Familiarity with CRM systems and data management
- Basic understanding of sales and marketing processes

Contact - Neelam Shah - (phone hidden)

Job Types : Full-time, Fresher, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks :

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- What is your Current In-hand Salary?
- What is your monthly salary expectation?

Language :

- English (preferred)

Location :

- Andheri, Mumbai, Maharashtra (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person

📌 Customer Service Executive (Andheri)
🏢 Fairdeal Realtors
📍 Andheri

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