Customer Care Executive (Kolkata)

Customer Care Executive (Kolkata)

27 Oct
|
Nextstep Consultancy Services
|
Kolkata

27 Oct

Nextstep Consultancy Services

Kolkata

Job Title : Customer Care Executive

Location : Kolkata, West Bengal, India Employment Type : Full time

Job Summary

We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a positive customer experience.

Key Responsibilities

- Handle inbound and outbound customer calls
- Resolve customer queries and complaints efficiently
- Provide accurate information about products/services
- Maintain records of customer interactions
- Ensure customer satisfaction and follow-ups

Requirements :

- Minimum qualification: 12th pass / Graduate
- Good communication skills (Hindi/English; Bengali is a plus)
- Basic computer knowledge
- Freshers can apply

Salary & Benefits

- Salary: As per Kolkata market standards
- Incentives based on performance
- Friendly work environment

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Customer Care Executive (Kolkata)
🏢 Nextstep Consultancy Services
📍 Kolkata

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