27 Oct
|
EzeeTask
|
Gurugram
Job Overview
We are looking for a dynamic Tele Sales Executive who will connect with potential customers, understand their home service needs (home inspection, seepage/leakage issues, painting, plumbing, etc.), and convert leads into bookings. The role requires robust communication, problem understanding, and convincing skills.
Key Responsibilities1. Lead Handling & Calling
- Call inbound and outbound leads from campaigns (Google Ads, Meta, WhatsApp, etc.)
- Explain services like:
- Home Inspection (Pre-purchase, maintenance)
- Seepage & Leakage Detection
- Painting Services
- Plumbing Repairs
- Understand customer problems and suggest relevant solutions
2. Sales Conversion
- Convert inquiries into confirmed bookings
- Share pricing, offers, and service benefits
- Handle objections and close sales effectively
3. Customer Consultation
- Ask the right questions to diagnose issues (e.g., seepage source, plumbing problem, etc.)
- Educate customers on why inspection is required before repair
- Build trust and position company as expert
4. CRM & Follow-ups
- Update all calls, leads, and status in CRM
- Follow up with interested customers
- Maintain lead pipeline and conversion tracking
5.
Coordination
- Coordinate with operations team for scheduling inspections/services
- Ensure smooth handover of confirmed jobs
Key Skills Required
- Good communication skills (Hindi + Basic English)
- Strong convincing & negotiation ability
- Basic understanding of home services (training will be provided)
- Ability to handle customer objections
- Comfortable with calling tools, CRM, and WhatsApp
Preferred Profile
- Experience in telecalling / telesales / customer support
- Experience in home services, real estate, or repair industry is a plus
- Target-driven and result-oriented
Salary & Incentives
- Fixed Salary + High Performance Incentives
- Monthly bonuses based on conversions
KPIs (Performance Metrics)
- Number of calls per day
- Lead conversion rate
- Revenue generated
- Follow-up efficiency
Pay: ₹8,815.99 - ₹38,000.00 per month
Benefits :
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Language :
- English (required)
Work Location: In person
📌 Telesales Executive (Gurugram)
🏢 EzeeTask
📍 Gurugram