Customer Service Manager (Csm) (Dumka)

Customer Service Manager (Csm) (Dumka)

27 Oct
|
Hyundai Automobile
|
Dumka

27 Oct

Hyundai Automobile

Dumka

Job Summary : Responsible for managing the automobile workshop operations, ensuring high-quality vehicle service, customer satisfaction, team productivity, and achievement of service revenue targets.

Key Responsibilities :

- Oversee daily service workshop operations.
- Manage Service Advisors and Technicians.
- Ensure timely vehicle delivery and quality repairs.
- Handle customer concerns and improve satisfaction.
- Monitor service targets, productivity, and revenue.
- Maintain service process and safety standards.

Requirements :

- Graduate/Diploma in Automobile or Mechanical Engineering.
- +3 years of experience in automobile service operations.
- Robust leadership and customer handling skills.
- Knowledge of workshop management and DMS/CRM software.
- Good communication and problem-solving abilities.

Pay: ₹13,306.46 - ₹52,289.17 per month

Work Location: In person

📌 Customer Service Manager (Csm) (Dumka)
🏢 Hyundai Automobile
📍 Dumka

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service manager (csm) (dumka) / dumka

Subscribe to this job alert:

Get the latest job offers by email for: customer service manager (csm) (dumka) / dumka