Key Responsibilities :

- Make outbound calls to prospective customers from provided leads/database
- Explain company products/services clearly and confidently
- Understand customer requirements and recommend suitable solutions
- Achieve daily, weekly, and monthly sales targets
- Handle objections and follow up with interested prospects
- Maintain accurate records of calls and sales in CRM system
- Coordinate with internal teams for order processing and issue resolution
- Upsell and cross-sell products where appropriate
- Build and maintain solid customer relationships

Key Performance Indicators (KPIs) :

- Number of calls made per day
- Conversion rate
- Revenue generated
- Lead follow-up rate
- Customer retention rate

Qualifications & Skills :

- Minimum qualification: 12th pass / Graduate preferred
- 0-3 years of experience in telesales / telemarketing / inside sales
- Excellent communication skills (Hindi & English preferred)
- Strong negotiation and persuasion skills
- Ability to handle rejection and stay motivated
- Basic computer knowledge (MS Excel, CRM tools)
- Target-oriented and self-driven personality

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Telesales Executive (Surat)
🏢 khodiyar Handwork
📍 Surat