Key Responsibilities:

- Technical Support Provide remote and on-call support for TallyPrime users. Troubleshoot and resolve software, data, and configuration issues. Guide clients on TallyPrime features and best practices. Maintain support tickets and customer records. Client Relationship Management Follow up with customers to ensure issue resolution and satisfaction. Build long-term relationships with existing clients. Handle customer queries professionally and efficiently. AMC & Renewal Management Coordinate AMC renewals and TSS subscriptions. Required Skills :

- Qualification Positive knowledge of Tally Prime. Basic understanding of Accounting, GST, and Inventory Management. Excellent communication and customer-handling skills. Problem-solving and troubleshooting abilities. Knowledge of CRM or support management tools will be an advantage. Ability to work independently and as part of a team.

Pay: ₹10,264.19 - ₹27,778.70 per month

Application Question(s):

- Do you have at least 1 year of experience working with TallyPrime?
- Are you comfortable handling customer support calls?
- Do you have practical experience in both TSS and AMC renewals?

Education :

- Bachelor's (preferred)

Work Location: In person

📌 Tallyprime Support Executive (Paldi)
🏢 SRKHR Solutions
📍 Paldi