Tnnd-Out is a rapid-growing fashion brand focused on creating bold, distinctive pieces for the modern wardrobe. We are looking for a highly organised Operations & Customer Care Coordinator to join our team and support the daily functioning of our e-commerce and fulfilment processes.

This role requires someone who is detail-oriented, proactive, and comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities

- Review and verify daily orders, ensuring correct details and tagging.
- Coordinate with production, packaging, and logistics partners to ensure smooth order processing.
- Maintain daily dispatch and miscellaneous tracking sheets.
- Monitor shipments from dispatch to delivery and resolve any delivery issues.
- Update and maintain inventory levels across the system.
- Support preparation of sales and stock performance summaries.
- Assist with product launches, including backend setup and coordination.

Skills & Requirements

- Strong written communication skills.
- Good problem-solving ability and initiative.




- Highly organised with strong attention to detail.
- Ability to handle multiple orders and customer queries simultaneously.
- Customer-first mindset with the ability to remain calm and composed in fast-paced situations.

Preferred

- 1-2 years of experience in operations, e-commerce, or customer support (freshers with strong organisational skills are welcome to apply).

Why Join Us

- Work closely with a growing fashion startup.
- Hands-on experience in e-commerce operations and brand management.
- Opportunity to grow with the brand and take ownership of key processes.

Location: New Delhi

Hybrid

Job Types : Full-time, Permanent

Pay: ₹24,000.00 - ₹30,100.00 per month

Ability to commute/relocate:

- Shahpur Jat, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Experience :

- Operations management: 2 years (preferred)

Work Location: Hybrid remote in Shahpur Jat, Delhi, Delhi

📌 Operations Executive (Shahpur Jat)
🏢 tnnd-out
📍 Shahpur Jat