Customer Support Associate (Indore)

Customer Support Associate (Indore)

27 Oct
|
MMF Infotech Technologies Private
|
Indore

27 Oct

MMF Infotech Technologies Private

Indore

Roles & Responsibilities:

Note: Responsibilities will vary depending on the project assigned.

Product Management:

- Website Maintenance: Regularly maintain and update the e-commerce website to ensure all product listings, prices, and related information are accurate and up-to-date.
- Content Optimization: Enhance product descriptions, images, and pricing strategies to maximize conversion rates and improve overall customer experience.

Catalog Management:

- Product Tagging: Ensure all products are correctly tagged with appropriate attributes to facilitate easy navigation and search ability on the e-commerce platform.
- Organization and Categorization: Systematically organize and categorize product listings within the e-commerce platform to improve user experience and sales performance.

Data Entry and Analysis:

- Data Entry: Accurately input product details, pricing information, and other relevant data into the e-commerce platform or database.
- Record Maintenance: Update and maintain existing records, ensuring data consistency and accuracy across the platform.
- Documentation:



Create and maintain comprehensive documentation for data entry procedures and standards to ensure smooth operations and training for new team members.

Eligibility Criteria:

- Educational Qualifications: The candidate must have pursued or be pursuing BBA, MBA, PGDM, BCA, BE, MCA, MBDA, or any other relevant qualification.
- Experience: 0-1 years of experience; Freshers with dynamic personalities are welcome to apply.
- Technical Skills: Proficiency in MS Word, MS Excel, and email correspondence is essential.
- Communication Skills: Fluency in English communication is considered a major advantage.
- Interpersonal and Analytical Skills: Solid interpersonal skills, analytical abilities, and a result-oriented mindset are highly valued.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹22,000.00 per month

Application Question(s):

- Are you from Indore, Madhya Pradesh?

Language:

- Do you have fluency in English? (Required)

Work Location: In person

📌 Customer Support Associate (Indore)
🏢 MMF Infotech Technologies Private
📍 Indore

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