Customer Service Executive (Ahmedabad)

Customer Service Executive (Ahmedabad)

27 Oct
|
Tata Communications
|
Ahmedabad

27 Oct

Tata Communications

Ahmedabad

About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description
Responsible for managing MAN/NLD OSP,ISP & Infra Networks & Maintaining the agreed SLA and KPIs.

Key Responsibilities
& Skills Experience in handling Fiber rollout and O&M; daily activities. Technical administration in restoring of faults in coordination with NOC, Field, Planning and Project team, Incident Validation, Incident Analysis and RCA sharing Experience in handing spare Management team, MIS,GIS. Good knowledge on service assurance of DWDM/SDH/MPLS/Nokia SRVPN, ISP Network Experience in handing spare management Valuable presentation and communication skills.

📌 Customer Service Executive (Ahmedabad)
🏢 Tata Communications
📍 Ahmedabad

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