Company Description Green Oasis Tours & Travels Pvt. Ltd is a professionally managed destination management company with over 18 years of experience in the travel and tourism industry, based in Kerala. The company specializes in arranging and managing domestic and international travel, including air tickets, tour packages, lodging, car rentals, cruises, and related services.

Green

Oasis is committed to providing premier services and cutting-edge travel options that meet both business and leisure travel needs. Its mission is to be the leading travel services provider in Kerala by delivering superior service levels and tailored travel solutions, including medical tourism, Hajj-Umrah services, hotel booking, travel insurance, and visa services.

Role Description The Ticketing Manager is a full-time, on-site role based in Kochi, responsible for overseeing domestic and international ticketing operations. The role involves managing ticket sales, coordinating bookings and reservations, handling fare calculations, and ensuring accurate issuance and modification of tickets.

The Ticketing

Manager will liaise with airlines, consolidators, and other partners to secure competitive fares and resolve ticketing-related issues. Daily tasks include supervising ticketing staff, maintaining up-to-date knowledge of airline policies and industry regulations,



and ensuring a high standard of customer service throughout the ticketing process. The role also includes monitoring system efficiency, preparing reports on ticketing performance, and supporting the improvement of internal ticketing procedures.

Qualifications

- Candidates should possess strong skills in Ticket Sales and Ticket Operations, including booking, issuing, reissuing, and canceling domestic and international tickets.
- Candidates should possess expertise in Event Ticketing and related coordination, ensuring accurate reservation management and smooth ticketing processes.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with customers, airlines, and internal stakeholders.
- Candidates should possess solid knowledge of GDS/airline reservation systems (e.g., Amadeus, Galileo, Sabre) and basic fare rules, along with proficiency in MS Office tools.
- Relevant experience in travel and tourism ticketing, preferably in an agency or destination management company, and a diploma or degree in Travel & Tourism or a related field is beneficial.
- Candidates should possess strong organizational and time-management abilities, attention to detail, and the capability to work in a fast-paced, customer-focused environment.

📌 Ticketing Manager (Kochi)
🏢 Green Oasis Tours u0026 Travels Services P.Ltd
📍 Kochi