- Overall 6 - 10 years’ Experience in Server Management Administration (Linux).

- Experience in Server (physical/VM) installation, maintenance & decommissioning.
- Profound Linux OS operations experience.
- Knowledge in hypervisor operations (XEN and VMware).
- To have good knowledge in LVM, DNS, LDAP and IPTables.
- To have good troubleshooting skills in server down situation.
- Knowledge in physical server management.
- Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).
- Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)
- Additionally, knowledge/experience in using GitHub and Jira would be beneficial.
- Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory)
- Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)
- Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities:
- Deliver 3rd level technical support in compliance with customer SLAs
- Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
- Server installation, maintenance, monitoring,



decommission and special configurations beyond automated tasks
- Storage Operations based on netapp-nfs
- Package/repository management and OS image maintenance
- Patch Management using BladeLogic Automation
- Server related Monitoring/Alert configuration and rollouts
- Performance tests and analysis
- Root Cause Analysis for customer incidents
- Service/Task documentation, testing, quality management and knowledge transfer
- assist 2nd level technical support in complex tasks
- willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project That is what makes us special:
- Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
- Active participation in shaping your future
- Individually tailored mentoring program
- Sustainable career support with our career model and individual development programs
- International project opportunities and networks

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📌 SM - Senior Consultant (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru