Job Title: ServiceNow Senior Developer ITSM / VR (On-site)

Experince - 6-8 Years

Location - Bangalore/Mumbai/Chennai

Role Overview

We are looking for ServiceNow Senior Developer with 6–8 years of experience specializing in ITSM and Vulnerability Response (VR), supporting secure, compliant, and SLA-driven ServiceNow environments in a financial services context.

Key Responsibilities

ITSM Delivery

- Develop and enhance Incident, Problem, Change, and Request Management
- Ensure alignment with ITIL practices and Aegon governance standards
- Drive SLA adherence, backlog reduction, and service quality improvements
- Vulnerability Response (VR) / SecOps
- Implement and optimize ServiceNow VR for vulnerability lifecycle management
- Enable ingestion, prioritization, and remediation workflows
- Integrate with scanners (e.g., Rapid7, Fortify) for automated processing
- Support security reporting and audit readiness
- Development & Customization

Configure and customize:

- Business Rules, Script Includes, Client Scripts,



UI Policies
- Flow Designer / Workflows
- Deliver scalable enhancements aligned to business and compliance needs

Integration & Data Management

- Develop REST/SOAP integrations with enterprise systems
- Support CMDB alignment and cross-module integration (ITSM, VR)

Reporting & Quality

- Build Performance Analytics dashboards (SLA, MTTR, vulnerability metrics)
- Create and maintain ATF scripts for release validation

Managed Services Support

- Handle BAU enhancements, defect fixes, and continuous improvement
- Participate in CAB, governance, and stakeholder interactions

Required Skills

- Solid experience in:
- ServiceNow ITSM and Vulnerability Response (VR)
- JavaScript, Glide APIs, ServiceNow scripting
- Hands-on with:
- Service Catalog, Workflows / Flow Designer
- Integrations (REST/SOAP), CMDB
- Performance Analytics

📌 ServiceNow Senior Developer ( ITSM / VR) - Onsite (Bengaluru)
🏢 AvanteNow
📍 Bengaluru