Position Summary

Services Support Associate II, Firm Risk, Compliance, and Governance Services Do you have an aptitude for data analysis and creating positive user experiences? If so, you may be a good fit for this role. At Deloitte, we provide client services and develop new products and services to sustain competitive advantage, while managing a diverse collection of systems, processes, and functions.

As a Records & Contracts (R&C;) Analyst, you'll help facilitate compliance with policies and practices related to records and contracts management by providing technology, tools and processes tailored to meet customer needs.

Work you'll do

As a Services Support Associate II, Firm Risk, Compliance, and Governance Services on the Records & Contracts (R&C;) team, you will be responsible for:

- Coordinate and manage assigned processes, projects, technologies, and initiatives; identify required actions and improvements; and coordinate with the R&C; team to support compliance and project delivery.
- Execute research, data analysis, queries, and report generation within records and contracts management and related systems; perform data synchronization and quality checks in Microsoft Excel and records systems.
- Maintain project documentation and standard operating procedures; develop solutions, materials, and recommendations to support records and contracts management processes and projects.
- Escalate issues, risks, and decisions to the Manager, R&C; leadership, or other stakeholders as necessary; recommend mitigating actions.
- Support compliance with external requirements and internal policies and practices pertaining to records retention and contracts management; contribute to teaming and work-process improvements.

The team The R&C; team consists of an integrated, cross-functional group of team members, with every role critical to our successful project delivery.



R&C; partners with each Deloitte business to facilitate compliance with policies and practices related to records and contracts by providing technology, tools and processes tailored to meet their needs. We also play a key role in coordinating with the Office of General Counsel for document preservation requests. The team works closely with stakeholders in developing new processes and collaborates to enhance existing operations.

Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Qualifications

Required

- Bachelor's degree
- 1 to 3 years relevant work experience
- Advanced skills in Microsoft Excel
- Excellent verbal and written skills in English
- Excellent customer service skills, including active listening, professionalism and responsiveness
- Ability to work well with other team members both in India & US
- High level of attention to detail for reliable accuracy; adaptive to changes in technology and evolving business needs

Preferred:
- Ability to analyze data and establish strategic insights

Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture





Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize skilled growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits.

Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 372996

Services Support Associate II - Records & Contracts Operations - Hyderabad

Hyderabad, Telangana, India

📌 Services Support Associate II - Records & Contracts Operations - Hyderabad
🏢 Deloitte
📍 Hyderabad