Company Description Tharasu AI is dedicated to empowering neighbourhood retailers across India with affordable, easy-to-use digital tools that help them grow. The company builds retail management solutions that simplify billing, inventory management, and core business operations, allowing shopkeepers to focus more on serving customers. By making technology accessible to businesses of all sizes, Tharasu AI helps local retailers digitize their workflows and compete more effectively in a rapidly evolving digital economy. The broader vision is to create a connected ecosystem that strengthens local businesses and supports sustainable economic growth. Tharasu AI is driven by the belief that simplified operations and accessible technology can transform the way small retailers work and succeed. Role Description The Inside Sales Specialist will work full time remote, engaging prospective and existing retailers to drive adoption of Tharasu AI’s retail management platform. Day-to-day responsibilities include identifying and qualifying leads, conducting outbound calls and follow-ups, and delivering product presentations and demos tailored to the needs of small and medium retailers. The role involves managing the sales pipeline, maintaining accurate records in CRM tools, and collaborating with the customer success team to ensure a smooth onboarding experience.



The Inside Sales Specialist will address customer questions, support retailers in understanding product features and advantages, and work to achieve individual and team sales targets. This position requires a strong focus on building trust, maintaining high levels of customer satisfaction, and providing feedback from retailers to help improve the product and sales processes. Qualifications
• Strong inside sales skills, including experience with lead generation and managing a structured sales pipeline.
• Ability to build and maintain customer satisfaction through effective customer service and ongoing relationship management.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts in simple terms.
• Comfort working with CRM or sales tools and basic proficiency in office productivity software.
• Proven ability to meet or exceed sales targets in a fast-paced environment.
• Previous experience in SaaS, retail technology, or selling to small businesses is an advantage.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Commitment to inclusive, customer-centric practices.

📌 Inside Sales Specialist (Mumbai)
🏢 Tharasu AI
📍 Mumbai