Job Requirements Role/ Job Title : Product Manager
- Retail Solutions Business: Commercial Banking Function/ Department: Retail Liabilities Job Purpose : To lead the development, enhancement, and management of MSME-focused retail payment and collection solutions such as UPI, QR, POS, Bulk Payments, Tax Payments, Virtual Accounts, and Escrow. The role involves driving product innovation, digital integration, and customer-centric solutions to support MSME growth and operational efficiency. Key / Primary

Responsibilities:
'1. Drive campaigns and initiatives to increase payment and collection solutions penetration and usage
• Develop product features, pricing models, and customer journeys for UPI, QR, POS, Virtual Accounts, Escrow, etc.
• Collaborate with Digital Banking, IT, and Journey Teams to build seamless digital onboarding and transaction journeys.




• Drive adoption of payment and collection features of mobile/internet banking for MSME customers with help of digital team
• Ensure product compliance with RBI guidelines and internal risk frameworks. Secondary

Responsibilities:
'1. Create sales toolkits, training modules, and marketing collaterals for frontline teams and support branches and relationship managers with product-specific solutions.
• Partner with external vendors and fintechs for solution integration and co-innovation Key Success Metrics: '1. Aoption and activation of digital payment solutions.
• Compliance and audit scores
• Success of new initiatives/recent features

Qualifications:
Graduate Degree
- any Years of

Experience:
7 year and above

📌 Product Manager (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai