Company Description NoBrokerHood is a technology-driven visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies. Launched in 2018 as a subsidiary of NoBroker, India’s first prop-tech unicorn, it now manages over 25,000 societies and helps safeguard the lives of millions of families across the country. The platform serves all key stakeholders in a community, including admins, management committee members, guards, and residents, and offers services ranging from home maintenance to renting or selling property. With features like Monetisation and Marketplace, NoBrokerHood enables societies and businesses to generate additional revenue. Backed by strong credentials such as Level 1 PCI-DSS, GDPR and ISO 27001 compliance, and recent funding from Google, the company is positioned for continued innovation and growth. Role Description The Client Account Manager is a full-time, on-site role based in the Greater Bengaluru Area, responsible for managing and growing relationships with residential societies and key stakeholders using the NoBrokerHood platform. This role involves onboarding new societies, understanding their operational needs, and ensuring smooth implementation of visitor, community, and asset management features. The Client Account Manager will regularly interact with management committees, admins, and facility teams to resolve queries, provide product training, and support adoption of current features.



Day-to-day activities include monitoring account health, analyzing usage data, identifying upsell or cross-sell opportunities, coordinating with internal product and operations teams, and ensuring high customer satisfaction and retention. The role also requires documenting client feedback, contributing to process improvements, and representing client interests within the organization. Qualifications
• Client relationship and account management skills, including stakeholder engagement, expectation setting, and conflict resolution.
• Strong communication and interpersonal abilities, with proficiency in presenting, negotiating, and collaborating with diverse client groups.
• Analytical and problem-solving skills to interpret usage data, identify trends, and recommend practical solutions for client challenges.
• Comfort with technology platforms and mobile apps, with the ability to learn product features quickly and train clients effectively.
• Organizational and time management skills to handle multiple client accounts, follow up on action items, and meet deadlines.
• Experience in property management, SaaS, community management, or related domains is beneficial.
• Bachelor’s degree in Business, Management, Communications, or a related field, or equivalent practical experience.
• Ability to work on-site in the Greater Bengaluru Area and visit client locations as needed.

📌 Client Account Manager (India)
🏢 NoBrokerHood
📍 India