Program DirectorSBI Strategic Account & Business Growth

BankIT Technologies | Location: Belapur The opportunityAs Program Owner for the SBI strategic account, you will be primarily accountable for account revenue and growth, and secondarily accountable for overseeing program delivery and SLA performance. You will develop senior client relationships, convert commercial opportunities and work with product and delivery leaders to ensure commitments are met.

Primary responsibility: Revenue and growth· Own the SBI account strategy, revenue plan, qualified pipeline and forecast; identify expansion, cross sell and new scope opportunities.

· Build trusted relationships across relevant SBI business, technology, procurement and operating stakeholders.

· Lead opportunity qualification, proposals, commercial discussions and negotiations within approved authority.

· Partner with product and solution teams to shape credible offerings; assess capacity, cost, margin and acceptance conditions before committing.

· Work with finance on billing readiness, receivables and commercial leakage; bring client insights to the account roadmap.

Connected responsibility: Delivery and SLA oversight· Remain accountable for program outcomes and SLA performance while delivery leaders manage day to day execution.

· Review milestones, service performance,



risks and dependencies; ensure explicit owners, closure dates and corrective action.

· Lead senior client escalations and coordinate product, technology and delivery teams to resolve blockers and recurring service issues.

· Maintain scope and change control, agreed acceptance criteria and visibility of resource or capability gaps.

What you bringA proven record of personally owning revenue and growing complex banking technology accounts; experience converting opportunities into contracted business; senior stakeholder and commercial negotiation skills; and the ability to oversee technology programs, SLA performance and escalations.

Direct SBI or other large public sector bank experience, product or services commercialisation, and familiarity with bank procurement and contract economics are preferred. Sound judgement, relationship maturity, calm escalation handling and strong cross functional leadership are essential.

Location and measures of successThe role is anchored in Mumbai, with regular in person client and team engagement. Success will be assessed primarily through agreed revenue and growth outcomes, opportunity conversion and client relationship depth, with separate accountability for delivery commitments, SLA performance and risk resolution.

📌 Project Director (Navi Mumbai)
🏢 BankIT Technologies Private
📍 Navi Mumbai