27 Oct
|
DriveFITT
|
Gurugram
27 Oct
DriveFITT
Gurugram
DriveFITT is India's first integrated sports and fitness performance ecosystem, designed to bring together cricket, training, fitness, and recovery under same roof. The company operates a membership-based model that goes beyond traditional gyms by offering a comprehensive experience, including structured training programs, performance-focused fitness, and science-backed recovery solutions.
Role Overview:
We are looking for a agile, results-driven Membership Sales Manager to lead membership acquisition, drive revenue growth, and build a high-performing sales team at DriveFITT. This is a hands-on leadership role requiring strong sales execution, team management, customer engagement, and commercial acumen.
The ideal candidate will take complete ownership of the sales funnel, from lead generation and prospect engagement to conversions, renewals, and member retention. The role demands a leader who can consistently deliver revenue targets while coaching the team, improving sales productivity, and ensuring an exceptional customer experience.
Key Responsibilities:
Sales & Revenue Management
- Own and deliver monthly, quarterly, and annual membership sales and revenue targets.
- Drive new member acquisition through walk-ins, inbound inquiries, outbound outreach, referrals, and corporate partnerships.
- Develop and execute sales strategies to improve lead conversion, revenue generation, and membership growth.
- Personally manage high-value prospects, complex negotiations, and critical sales closures.
- Identify opportunities for upselling and cross-selling memberships, personal training, cricket coaching, and other club offerings.
- Monitor sales performance and implement corrective actions to address revenue gaps.
Team Leadership & Performance Management
- Lead, mentor, motivate, and manage a team of Membership Sales Consultants.
- Set individual sales targets, define performance expectations, and ensure accountability.
- Conduct daily sales huddles, pipeline reviews,
and regular performance assessments.
- Coach team members on consultative selling, objection handling, negotiation, and closing techniques.
- Identify skill gaps and conduct regular sales training and development sessions.
- Build a high-performance, customer-centric sales culture.
- Support recruitment, onboarding, and development of new sales team members.
Lead Management and Sale Conversion:
- Oversee the complete lead management process across walk-ins, digital inquiries, outbound campaigns, and referrals.
- Ensure timely lead allocation, follow-ups, and adherence to defined turnaround times.
- Track and improve key conversion metrics across different lead sources.
- Maintain strong pipeline visibility and ensure effective prospect nurturing.
- Identify bottlenecks in the sales funnel and implement process improvements.
- Ensure accurate and timely CRM updates, sales reporting, and revenue forecastin
Skills & Qualifications:
- 5–8 years of experience in sales, business development, or membership-based businesses, including at least 2 years in a team leadership role.
- Proven track record of consistently achieving sales and revenue targets.
- Demonstrated experience in managing, coaching, and developing sales teams.
- Strong understanding of lead management, sales funnels, conversion optimisation, and CRM systems.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Strong analytical abilities with experience in sales reporting and performance management.
- Customer-first mindset with the ability to build lasting relationships.
- High ownership, accountability, commercial awareness, and problem-solving ability.
- Ability to thrive in a fast-paced, target-driven environment.
Preferred Experience
- Experience in premium fitness clubs, wellness, hospitality, luxury services, or other membership/subscription-based businesses.
- Prior experience managing both inbound and outbound sales teams.
- Exposure to premium membership sales, customer retention, and corporate partnerships.
📌 Membership Sales Manager (Gurugram)
🏢 DriveFITT
📍 Gurugram