We are hiring for Desktop Support for our MNC Client at Noida / Gurugram/ Mumbai

- Exp - 1- 5 Yrs
- Budget - (1-2 yrs - 2.8 - 3.3 LPA)
- Location - Noida / Gurgaon / Mumbai
- Mode - Complete WFO
- Working Day 6 ( Sunday will be off )
- Immediate Joiner

Description

We are seeking an experienced Desktop Support to oversee our technical support team in India. The successful candidate will be responsible for ensuring high-quality support services for our desktop users .

Responsibilities

- Provide first-level technical support for desktops, laptops, printers, and peripherals.
- Install, configure, and troubleshoot Windows operating systems and Microsoft Office applications.
- Handle user account management, password resets, and access-related issues.




- Diagnose and resolve basic hardware and software problems.
- Assist users with network connectivity issues (LAN/Wi-Fi/VPN).
- Log, track, and update incidents through the ticketing system.
- Escalate unresolved issues to L2/L3 support teams.
- Perform routine system maintenance and updates.
- Support meeting room devices, video conferencing tools, and office IT equipment.
- Maintain IT asset inventory and documentation.

Interested can share cv at [HIDDEN TEXT] or can call me at (phone hidden) .

Thanks

Shivani Chaturvedi

Sr HR at Artech

(phone hidden)

[HIDDEN TEXT]

📌 Desktop Support/ (India)
🏢 Artech Infosystems Private
📍 India