27 Oct
|
EH Jobs
|
Mumbai
: Head of Operations
Location: Mumbai | Reports to: CEO / Managing Director | Employment type: Full time
Key responsibilities
- Own end-to-end operations; deliver against SLAs, budgets, and targets.
- Build and run the operations structure and governance model.
- Standardize processes; lead Six Sigma projects to cut defects, rework, and turnaround time.
- Embed Agile ways of working across operational and cross-functional teams.
- Set KPIs and dashboards; run performance reviews with department heads.
- Manage risk, compliance, and business continuity.
- Control the operations budget and vendors.
Qualifications
- Bachelor’s degree in Engineering, Business, or a related field; MBA preferred.
- [10-15] years in operations, including [3-5] in senior leadership.
Package
Upto 10-15 LPA
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