Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Oracle Sales Cloud Incentive Compensation Good to have

skills:
NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system performance. Roles &

Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.




• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to develop their problem-solving and technical skills.
• Monitor system health and proactively identify potential risks to prevent disruptions. Skilled & Technical

Skills:
• Must To Have

Skills:
Proficiency in Oracle Sales Cloud Incentive Compensation.
• Strong analytical skills to diagnose and troubleshoot complex software issues.
• Experience with cloud-based enterprise software environments and integration points.
• Ability to interpret system logs and performance metrics to identify root causes.
• Excellent communication skills to collaborate with cross-functional teams and stakeholders.
• Familiarity with incident management and change control processes in software support. Additional Information:
• The candidate should have minimum 5 years of experience in Oracle Sales Cloud Incentive Compensation.
• This position is based at our Pune office.
• A 15 years full time education is required.

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune