27 Oct
|
SkillLabs
|
Gurugram
27 Oct
SkillLabs
Gurugram
Job Description
– Customer Support Executive (NBFC Sector) We are hiring for the profile of Customer Support Executive for a leading NBFC. Candidates with good communication skills and customer handling experience are preferred. Roles & Responsibilities
• Handle customer queries and provide resolution through calls, emails, and chats
• Assist customers regarding loan services, EMI details, payments, and account-related queries
• Maintain proper follow-up and ensure customer satisfaction
• Update customer information and maintain records in the system
• Coordinate with internal teams for quick issue resolution
• Provide professional and quality customer service at all times
• Achieve daily productivity and service targets Requirements
• Minimum qualification: Graduate
• Valuable communication and interpersonal skills
• Basic computer knowledge required
• Experience in customer support, banking, BPO, or NBFC sector will be preferred
• Ability to manage customers professionally and patiently Experience
• Freshers and experienced candidates can apply
• Preferred
experience:
6 months to 3 years Salary
• Best in the industry + Incentives
📌 Customer Support Executive (Gurugram)
🏢 SkillLabs
📍 Gurugram