? We're Hiring: Customer Care Executive

Job Location: Dehradun, Uttarakhand

Department: Customer Relationship Management (CRM)

Job Summary: We are looking for a customer-focused and enthusiastic Customer Care Executive to handle customer queries, provide timely assistance, and ensure a high level of customer satisfaction.

Key Responsibilities

Handle customer inquiries through phone calls and other communication channels.

Address customer complaints and resolve issues professionally.

Follow up with customers regarding their queries, service requests, and feedback.

Maintain customer records and update information in the CRM system.

Coordinate with the Sales and Service departments to ensure timely resolution of customer concerns.





Conduct customer satisfaction calls and collect feedback.

Maintain positive customer relationships and ensure a smooth customer experience.

Requirements

Graduate in any discipline.

Positive communication and interpersonal skills.

Basic computer knowledge and proficiency in MS Office.

Customer handling and problem-solving skills.

Previous experience in customer service or the automobile industry will be an added advantage.

Interested candidates can apply now!

? Apply through LinkedIn or share your CV with us.

📌 Customer Care Executive (Dehradun)
🏢 Rohan Motors
📍 Dehradun