We are looking for a CRM & Integrations qualified with 2 years of relevant experience to configure, manage, and maintain Close CRM for our sales and marketing teams. The ideal candidate should have hands-on experience with CRM administration, workflow configuration, data management, and basic software integrations. The role involves working closely with product and development teams to support API-based integrations and automation using Python.

Key Responsibilities

- Configure, manage, and maintain Close CRM to support sales and marketing operations.
- Create and manage contacts, opportunities, custom fields, pipelines, and related CRM records.
- Configure and maintain email templates, SMS templates, and workflow automations.
- Set up and support integrations between Close CRM and platforms such as Salesmsg, Typeform, Jotform, and internal applications.
- Test API integrations, validate data flows, and troubleshoot integration issues.
- Write, modify, and maintain basic Python scripts for automation and integration tasks.
- Work with REST APIs, JSON, and webhooks to support data exchange between systems.
- Investigate CRM-related issues and coordinate with product and development teams to resolve them.
- Perform data imports, cleanup, deduplication, and validation to maintain CRM data accuracy.
- Maintain documentation of CRM configurations, workflows,



integrations, and troubleshooting procedures.

Requirements

- Willingness to work in the following shifts: 12:00 PM to 9:00 PM or 4:00 PM to 1:00 AM.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of relevant experience in CRM administration, CRM support, integrations, or a related technical role.
- Basic to intermediate knowledge of Python programming and scripting.
- Understanding of REST APIs, JSON, and API testing.
- Experience configuring workflows, managing CRM data, and troubleshooting CRM issues.
- Familiarity with Git/GitHub for version control is an advantage.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication skills and the ability to document technical processes clearly.
- Ability to work collaboratively with sales, marketing, product, and development teams.

Preferred Skills

- Hands-on exposure to Close CRM or other CRM platforms such as HubSpot, Salesforce, or Zoho CRM.
- Experience with API integrations, webhooks, or connecting third-party applications.
- Familiarity with automation tools such as Zapier or Make.
- Basic understanding of SQL and database concepts.
- Experience with platforms such as Salesmsg, Typeform, or Jotform.

📌 CRM & Integrations (Karnataka)
🏢 Codezyng Private
📍 Karnataka