Role Overview The AVP/VP – RCM will own and drive the full end-to-end Revenue Cycle Management lifecycle for multiple US healthcare clients. This role is accountable for operational delivery, process governance, client health, stakeholder management, team leadership, and financial outcomes. Strong RCM foundation and anesthesia billing experience preferred.

Core Responsibilities

End-to-End RCM Ownership· Lead and govern all stages of the RCM cycle – charge capture, coding oversight, charge entry, claims submission, payer follow-up, denial management, appeals, collections and payment posting.

· Drive accuracy and timeliness across transactions with strict adherence to payer logic, coding rules, and compliance regulations.

· Ensure day-to-day delivery meets SLAs for clean claims rate, first pass resolution, denial overturn %, AR aging and collection yield.

Operations Oversight· Oversee delivery teams, supervisors and managers across billing, AR, payment posting, and analytics.

· Standardize workflows and build scalable operational structures across teams and accounts.

· Proactively resolve operational bottlenecks, reduce denials, improve cash flow and accelerate time-to-payment.

· Build monitoring dashboards and performance governance for RCM.

Client Relationship Management· Act as senior escalation point and strategic partner for clients.

· Conduct periodic business reviews covering revenue indicators, payer challenges, denial trends, volume changes and recovery plans.

· Translate client needs into operational solutions, service improvements and process interventions.

· Build trust-based relationships that support retention and expansion.





People Leadership· Lead a multi-layered RCM team, including team leads, managers and analysts.

· Drive training, coaching and knowledge building across specialties, including anesthesia where relevant.

· Manage utilization, productivity, and quality across teams to meet financial and operational goals.

· Cultivate a performance-driven and compliant work culture.

Performance Analytics & Process Improvement· Analyze AR trends, claim turnaround, payer mix, reimbursement benchmarks and denial root causes.

· Lead continuous improvement efforts—automation, SOP refinement, tech adoption.

· Build actionable plans to reduce leakage, improve cash acceleration and optimize claim quality.

Compliance & Subject Matter Expertise· Ensure adherence to HIPAA, payer policies, coding guidelines, and regulatory updates.

· Act as RCM SME supporting teams on medical billing rules, claim edits and AR strategies.

· Preferred experience with anesthesia RCM, surgical specialties, skilled billing and/or hospital billing.

Experience & Skills Required· 12–15 years of US Healthcare RCM experience, overseeing multiple RCM verticals.

· Minimum 5–7 years of people & operations leadership; AVP/VP level preferred.

· Strong command over all RCM components: billing, charge entry, AR follow-up, denials, collections, posting, analytics.

· Proven track record improving KPIs such as AR aging, denial rate, cash flow and FPR.

· Demonstrated success managing client relationships, performance reviews, and escalations.

· Proficiency with EMRs/EHRs, billing systems, clearinghouses and MS Office tools.

· Strong communication, decision-making, problem-solving, and team-building capabilities.

📌 Assistant Vice President – Revenue Cycle Management (Gurugram)
🏢 Cosentus
📍 Gurugram