Relevant experience as a Domain / Business Consultant or Business Analyst or an Industry Practitioner in US Healthcare Industry and related best practices.
• Extensive experience in at least one or more of the industry segments & awareness of the latest business & industry trends a. MEDICARE b. MEDICAID c. Plan & Product d. Member e. Claims f. Clinical & Care Management g. PBM
- Pharmacy
• Proficient in all phases of the System Development Life Cycle e.g. gathering requirements, modelling use cases, analyzing data, developing technical specifications, resolving issues, user acceptance testing, tracking schedules & tasks and documenting processes for training manuals.
• Experience in driving meetings with client business leads & cross functional stakeholders.
• Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, story maps, etc.
• Excellent soft skills
- written and verbal communication
• Global exposure to a multi-cultural organization structure
• Drive Business requirements grooming sessions to develop product backlog and elaborate functional specifications for an IT solution, using ALM tools like Jira, Rally, RRC & RTC.
• Document as-is & to-be Business processes, assessing the Business models, systems, and integration with technology.




• Work closely with Product Owners and Business Stakeholders to analyse requirements & prepare Product Backlog items.
• Prepare user stories, prepare acceptance criteria for user stories, and manage product backlog, with prioritization.
• For stakeholders and customers, act as a bridge between the Business requirements and the technology solutions and testing.
• Expertise in Software dev. lifecycle and working experience in Agile methodologies & tools.
• Experienced in Leading & Managing Agile projects, Team, SLAs, Operations, SOW compliance, Risks, Quality & Budget.
• Participate in account / unit level strategic initiatives
• Identify new growth opportunities and support proposal and solution activities
• Good understanding of project management activities and project budgeting Besides the professional qualifications of the candidates, we attach importance to personality traits. These include:
• Design thinker with ability to think out of the box, with focus on customer orientation.
• High degree of initiative and flexibility; adaptability to new environment & evolving nature of work
• Robust analytical skills, inquisitiveness to acquire new skills and enhance personal knowledge.
• Excellent Team player
• Leading by example

📌 Healthcare-Business Analyst (Bengaluru)
🏢 Infosys
📍 Bengaluru