Job Title: P&C; Insurance Shift: US Shift

Location:
Noida Policy Administration – P&C; Auto The incumbent should have extensive experience in Property & Casualty Insurance incl. Auto Insurance and should be well versed with the business terminologies of P&C; Insurance in US. The position is for someone who has managed a 100
- 200 member teams, delivering successful outcomes in complex backend processes in P&C; insurance. The incumbent should be very well versed with end-to-end P&C; Insurance Value chain. Primary Responsibilities
• Team Handling
• Handle a team of 200+-member team, including SMEs, leads and managers
• Effectively monitor the team's performance
• Mentor team and middle management in complex and business situations
• Should be to strategically plan team structures for better business outcomes
• Track team's performance through intelligent reporting
• Resolve team’s issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment
• Should be able to convey leadership messaging
• Growth centric approach and continue to do account mining
• Should be in position to manage P&L; for the manage account
• Able to work in complex environments and should be able to multitask
• Prepare executive dashboards for monthly and client reporting
• Be able to prepare and run presentations in boardroom, Executive presence
• Track and report Risk and Compliance matters promptly
• Excellent leadership, facilitation and conflict resolution
• Excellent in logical and reasoning skills, ability to analyse the requirements
• Be innovative, open minded and progressive in thinking
• Can coordinate and do follow ups with stakeholders and the executive level
• Excellent communication skills, both written and verbal




• Provide extended support to our Sales and Solutions teams in new business deals
• Respond to RFP/RFIs
• Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook
• Understands the business use of automations methodologies like – RPA/AI/Gen AI Required Skills
• 16+ years’ experience in the P&C; Auto US insurance industry
• Should have managed and have good knowledge of the P&C; Insurance incl. Auto value chain and its sub processes including and not limited to –
• Triaging Process, Underwriting Support and Policy quote generation, Policy Amendments, Claims Processing, Compliance, Data Analysis and Reporting
• Process Improvement: Identified opportunities for process enhancements within policy administration workflows, implementing creative solutions to improve efficiency and accuracy leveraging new technologies
• Ability to multitask and handle multiple work types
• Ability to adapt quickly in a fast-paced, ever-changing environment
• Experience working with customers digitally
• Good understanding of business finance
• Excellent time management skills
• Superior and demonstrated ability to communicate clearly, professionally, and effectively in writing
• Ability to apply initiative and judgment to define and perform complex tasks and see the bigger picture
• Excellent team player; proven ability to apply innovative ideas and critical thinking

Qualifications:
• Minimum bachelor’s degree/management degree
• Excellent communication skills – verbal and written
• Good understating of MS tools – Excel, Word & PowerPoint
• Problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to handle sensitive and confidential information with integrity

📌 P&C Insurance (Noida)
🏢 Capgemini
📍 Noida