Location:
Multiple Locations Across India Openings: Multiple

Experience:
2-4 Years Qualification: MBA / Post Graduate Degree in Management or equivalent Programme Start Date: January 2027 Job Objective To develop a pipeline of future hotel leaders through an accelerated, structured learning journey that provides holistic exposure to hospitality business management, strategic decision-making, operational excellence, commercial functions, and people leadership. The program aims to prepare participants for future General Manager and senior leadership roles within IHCL. Key Areas of Responsibility Cross Functional Learning & Exposure
• Gain comprehensive understanding of core hotel functions through structured rotations.
• Build knowledge of hotel operations, revenue generation, customer experience, commercial performance, and people management.
• Participate in departmental reviews, projects, and business discussions to understand overall hotel performance. Business Management Development
• Develop strong business acumen and understanding of hotel profitability drivers.
• Analyze operational and financial performance indicators.
• Participate in strategic initiatives aimed at improving guest satisfaction, productivity, and commercial outcomes.
• Support business planning and execution initiatives at hotel level. Functional Rotations
• Complete structured assignments across key hospitality functions.
• Undertake Deputy HOD responsibilities across multiple functions as part of the development journey.
• Progress to HOD-level exposure in selected functions based on performance and readiness.
• Participate in GM shadowing assignments to understand end-to-end hotel leadership. Leadership Development
• Participate in leadership development interventions, coaching sessions, assessments, learning journeys and mentorship engagements.
• Demonstrate capability to lead teams,



influence stakeholders and drive team-oriented outcomes.
• Apply learning from leadership programs to business situations and operational challenges. Customer & Employee Engagement
• Champion guest-centricity across assignments.
• Build effective working relationships across hotel functions.
• Demonstrate commitment towards employee engagement and people development.
• Actively support initiatives that enhance guest experience and organizational culture. Project Assignments
• Lead or participate in cross-functional business projects.
• Present recommendations to hotel and corporate leadership teams.
• Contribute innovative solutions to operational and business challenges.
• Drive measurable outcomes through project implementation. We are seeking ambitious, customer-focused professionals who are passionate about building a long-term leadership career in hospitality. Ideal Candidate Profile
• 2-4 years of experience in a service-oriented industry.
• Experience in customer-facing functions such as Operations, Sales & Marketing, Customer Experience, or related areas.
• Demonstrates strong business, financial, and strategic acumen.
• Strong communication and stakeholder management skills.
• High learning agility and problem-solving capability.
• Customer and employee-centric mindset.
• Executive presence, attention to detail, and personal maturity.
• Willingness to relocate and undertake assignments across India.
• Prior exposure to business projects, team leadership, or operational excellence initiatives will be an advantage. Attributes We Are Looking For
• Passion for hospitality as a business.
• Strong customer and employee orientation.
• Strategic thinking capability.
• Financial acumen.
• High learning agility.
• Detail orientation.
• Problem-solving ability.
• Mobility and willingness to relocate across assignments.

📌 Leadership Accelerator Program (Mumbai)
🏢 The Indian Hotels Company Limited (IHCL)
📍 Mumbai