Key Responsibilities
1. Technology Strategy & Leadership
• Define and drive the organization's technology strategy in alignment with business objectives.
• Identify emerging technologies, industry trends and new technology opportunities relevant to the business.
• Develop technology roadmaps covering IT Infrastructure, Networking, Cybersecurity, Cloud, Data Centre, Digital Infrastructure and Managed Services.
• Establish technology standards, frameworks, architecture principles and best practices across the organization.
• Provide technology leadership and guidance to senior management on technology investments and business opportunities. 2. IT Infrastructure & Hardware Solutions
• Provide strategic direction for enterprise infrastructure solutions including:
• Servers and Storage
• Networking & Switching
• Routing & SD-WAN
• Data Centre Infrastructure
• Virtualization
• Backup & Disaster Recovery
• End User Computing
• Infrastructure Monitoring & Management
• Evaluate and recommend appropriate OEM technologies and solutions based on customer requirements and business needs.
• Build strong technical relationships with leading OEMs, technology partners and solution providers. 3. Cybersecurity
• Lead the company's cybersecurity technology strategy and solution portfolio.
• Provide expertise across areas such as:
• Network Security
• Firewalls & IPS
• SIEM / SOAR
• XDR / EDR
• Vulnerability Management
• Identity & Access Management
• Data Security
• Security Operations / SOC
• Zero Trust
• Security Assessment & Compliance
• Ensure that cybersecurity solutions proposed and delivered to customers meet current security standards and best practices.
• Keep the organization updated on emerging threats, technologies and regulatory requirements. 4. Cloud & Digital Infrastructure
• Drive cloud strategy and solutions across AWS, Microsoft Azure and other enterprise cloud platforms.
• Develop hybrid and multi-cloud infrastructure solutions where applicable.
• Lead cloud migration, modernization, optimization and managed cloud initiatives.
• Identify opportunities to integrate cloud, cybersecurity and infrastructure services into the company's portfolio. 5. Solution Architecture & Pre-Sales
• Work closely with Sales and Pre-Sales teams to design technically sound and commercially viable solutions.
• Lead solution conceptualization for large and strategic customer opportunities.
• Review and approve technical proposals, RFP/RFQ responses, solution architectures, BOMs, SOWs and technical documentation.
• Participate in customer meetings, technical presentations, solution workshops and proof-of-concept initiatives.
• Act as the senior technical authority during strategic customer engagements.




• Support the sales team in identifying new technology-led business opportunities. 6. Project Delivery & Service Excellence
• Provide technical oversight for major infrastructure, cybersecurity, cloud and managed service projects.
• Ensure successful delivery of projects within agreed timelines, quality standards and customer expectations.
• Establish technical governance and escalation mechanisms for critical customer engagements.
• Review project performance, service quality, SLA compliance and customer satisfaction.
• Drive continuous improvement in delivery methodologies and operational processes. 7. Team Leadership & Capability Development
• Lead and mentor senior technical teams including Infrastructure, Networking, Cybersecurity, Cloud, Solution Architecture, Pre-Sales and Project Delivery.
• Build a robust technology talent pipeline and identify capability gaps.
• Develop technical competency frameworks, training plans and certification roadmaps.
• Encourage a culture of innovation, knowledge sharing and continuous learning. 8. Business Growth & Technology Partnerships
• Work closely with the CEO/MD and Business Development teams to develop technology-led growth strategies.
• Identify new service lines, solutions and market opportunities.
• Develop and strengthen relationships with OEMs, distributors, technology partners and strategic alliances.
• Evaluate new products and technologies for inclusion in the company's portfolio.
• Support commercial teams in developing differentiated technology propositions and solutions. 9. Governance, Risk & Compliance
• Establish appropriate technology governance, security controls and risk management frameworks.
• Ensure adherence to relevant industry standards, customer requirements and regulatory guidelines.
• Oversee technology risk assessments and business continuity / disaster recovery planning.
• Ensure appropriate documentation, architecture standards and technical controls are maintained. Key Stakeholders The AVP – Enterprise Infra & Cloud will work closely with:
• Managing Director / CEO
• Sales & Business Development
• Pre-Sales & Solution Architecture
• Project Management & Service Delivery
• Infrastructure & Cloud Teams
• Cybersecurity / SOC Teams
• Finance & Procurement
• OEMs and Technology Partners
• Enterprise & Government Customers Key Performance Areas
• Technology strategy and innovation
• Revenue contribution from technology solutions and services




• Successful delivery of strategic projects
• Customer satisfaction and retention
• Cybersecurity and infrastructure service quality
• Growth of cloud, cybersecurity and managed services
• OEM / technology partner development
• Technical team capability and retention
• Pre-sales conversion and solution success rate
• Operational efficiency and service excellence Education & Experience
• Bachelor's degree in Computer Science, Information Technology, Electronics, Engineering or a related discipline.
• Master's degree / MBA in Technology or Business Management will be an advantage.
• 18–25+ years of experience in IT Infrastructure, Enterprise Technology, Cybersecurity, Cloud, Data Centre or related technology services.
• Significant experience in a senior technology leadership / AVP / VP Technology / Head of Technology / Solution Architecture leadership role.
• Strong experience in IT infrastructure and enterprise technology solutions.
• Proven experience in managing large technical teams and strategic customer engagements.
• Experience in IT services, system integration, managed services or technology consulting organizations will be preferred. Preferred Technical Exposure Strong understanding of multiple areas including:
• Enterprise Servers & Storage
• Data Centre Technologies
• Networking & SD-WAN
• Firewalls & Network Security
• Cybersecurity Solutions
• SOC / SIEM / SOAR
• Cloud & Hybrid Cloud
• Virtualization
• Backup & Disaster Recovery
• Endpoint Security
• IAM / Zero Trust
• IT Infrastructure Monitoring
• Managed Services
• Enterprise Architecture Relevant certifications such as CISSP, CISM, CCIE, AWS/Azure certifications, TOGAF, PMP/ITIL or equivalent will be an advantage. Key Competencies
• Strategic technology leadership
• Business and commercial acumen
• Strong customer orientation
• Enterprise solution architecture
• Cybersecurity leadership
• Cloud and infrastructure expertise
• Strong communication and presentation skills
• Stakeholder management
• Team building and mentoring
• Negotiation and partner management
• Problem-solving and decision-making
• Ability to translate complex technology into business value Ideal Candidate Profile The ideal candidate is a technology leader who understands both technology and business and can operate across strategy, solution design, customer engagement, pre-sales and delivery. The candidate should be capable of moving beyond individual technology domains and providing an integrated perspective across IT Infrastructure + Hardware + Networking + Cybersecurity + Cloud + Managed Services, while helping the organization build differentiated technology offerings and achieve sustainable business growth.

📌 AVP – Enterprise Infra (Mumbai)
🏢 Polestar Consulting
📍 Mumbai