Hiring: Customer Service Associate (Inbound / Upselling)
Company: Bright Future RPD Hiring Solutions
Job ID: BP125
Location: Sector 127, Noida
Salary: ₹15,000-₹18,000 + Incentives
Qualification: Graduate only
Experience: Freshers to 3 Years
Language: Strong English (Versant Level 4+) and Hindi
Shift: Rotational shifts between 8:00 AM and 8:00 PM
Working Days: 6 days a week
Shift Duration: 9 hours
Job Description
We are hiring Customer Service Associates for an inbound customer support and upselling process. Candidates will handle incoming customer calls, resolve queries, provide relevant information, and recommend additional products or services where appropriate.
Daily Responsibilities
- Handle inbound customer calls professionally.
- Understand customer concerns and provide accurate solutions.
- Explain relevant products and services to customers.
- Identify upselling opportunities and achieve sales targets.
- Maintain accurate customer records and call details.
- Follow quality standards and performance guidelines.
Salary Structure
Freshers: ₹17,500 CTC
- ₹14,000 Basic
- ₹2,000 Retention Bonus
- ₹1,500 Travel Allowance
Experienced: ₹18,500 CTC
- ₹15,000 Basic
- ₹2,000 Retention Bonus
- ₹1,500 Travel Allowance
Advantages
- Performance incentives and monthly service bonus
- Free shuttle facility on selected Noida routes
- 30 days of classroom training
- Salary from Day 1 of training
Apply Now
Contact Person: Rajan Sharma
Contact Number:
Interested candidates can contact us for further details.