27 Oct
|
Matrimony
|
Bengaluru
27 Oct
Matrimony
Bengaluru
Key Responsibilities:• Responsible for making outbound calls and regular follow up on leads assigned.• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters• Explaining the product features in detail and how to use the packages.• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.• Address all the issues / grievances of customers and provide the right customer experience. • Capture the insights from customer interactions and share it with the internal team.• Strictly adhere to the process requirements Skill and Competencies required:Functional• Business Knowledge Process Knowledge• Product Knowledge• Customer Orientation• Language skills - English / Regional language• Telemarketing / Selling Skills• Basic computer skills - MS Excel,
WordBehavioral• Values - Integrity / Honesty / Respect• Communication - Oral & Written skills / Listening• Executive Presence• Business / Telephone Etiquette• Influencing Skills• Empathy• Self-driven / Initiative • Ability to manage stress• Willingness to learn Education and Experience:• Fresher's - Graduate in any stream / awaiting final year result / Graduate with arrears can also apply• Minimum of 6 Months - 4 years' experience in Telesales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domainBenefits• Statutory Perks viz. PF, ESI, Bonus, Gratuity, Leave all provided • Attractive Incentive • Opportunities to learn and grow with the Company• Shifts: General Shifts, (9:30AM to 6:30PM)
- Experience
0 - 2 Years
- No. of Openings
20
- Education
Graduate
- Role
Relationship Executive
- Industry Type
Telecom / ISP
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
PF, Laptop, Health Insurance, ESI
- Face Interview Location
BharatMatrimony 2nd Floor, Zudio – The Pavilion Pavilion 175, Bannerghatta Road Dollars Colony, Ranka Colony, Bilekahalli Bengaluru, Karnataka – 560076, India
📌 Hiring For Relationship Executive (Bengaluru)
🏢 Matrimony
📍 Bengaluru